Level 1 IT Support
Level 1 IT Support
IT Accel, Inc.
New York, NY
Over 200 applicants
See who IT Accel, Inc. has hired for this role
Pay found in job post
Retrieved from the description.
Base pay range
$45,000.00/yr - $55,000.00/yr
| Permanent
Location: Manhattan, Brooklyn, Queens, or nearby areas in NJ
Job Type: Full-Time (In-office with the possibility of 1-2 days remote after 4 months of a satisfactory performance)
Salary: $45,000 - $55,000
Key Responsibilities:
Location: Manhattan, Brooklyn, Queens, or nearby areas in NJ
Job Type: Full-Time (In-office with the possibility of 1-2 days remote after 4 months of a satisfactory performance)
Salary: $45,000 - $55,000
Key Responsibilities:
- M365 Entra/Active Directory Account Management:
- New User Setups/Terminations
- Password Resets
- Security Group Allocation
- Provisioning Licenses
- SharePoint Folder Rights and Mapping
- 365 Office Suite (Word, Excel, PowerPoint, Teams):
- Distro Groups
- Troubleshoot Email and Calendar Issues
- System Administration:
- System Builds
- VPN End User Software Installation and Troubleshooting
- Intune Basics
- Knowledge of Virus Removal Tools
- Knowledge of Spam Filtering Systems for Blocking/Allowing
- Tools and Platforms:
- ConnectWise (Kaseya experience is a plus but not required)
- 1-2 years of IT support experience.
- Strong knowledge of M365 Entra/Active Directory and Office 365 Suite.
- Experience with VPN, Intune, and system builds.
- Familiarity with virus removal tools and spam filtering systems.
- MSP experience is highly desirable.
- Superior written and verbal communication skills.
- Must be located in or have a very short commute from Manhattan, Brooklyn, Queens, or nearby areas in NJ.
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Other -
Industries
IT Services and IT Consulting
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