Manager, Operations

• Department: Supply Chain Management
• Schedule: 8am - 5pm / Monday - Friday. Must be willing to flex their schedule to the needs of the facility.
• Hospital: OrthoIndy Hospital
• Location: Indianapolis, Indiana

The Resource Group, a subsidiary of Ascension, is a business transformation services organization that specializes in resource and supply chain management. The Resource Group transforms the resource and supply function within healthcare by delivering value to its customers and remaining rooted in the ideals of hospitality. We know success is measured by the satisfaction of our customers and believe in:

1) Hiring talent from all industries and demographics to foster innovation and diversity of thought

2) Investing in people who deliver long-term success to our Participants

3) Cultivating a culture of curiosity to encourage continuous learning and, in turn, transform the organizations we serve

This role falls within The Resource Group's Operations and Logistics Optimization Solution. Operations and Logistics Optimization comprises six communities working together to align inventory and data management, operational procedures, and key performance indicators, and to deliver a cost-effective, highly-efficient managed distributor model. By combining a culture of hospitality with leading operations and logistics processes and controls, these communities of skilled associates ensure resource and supply management runs silently in the background and operates in service of physicians, clinicians, leadership, and associates. Information about the responsibilities for this role can be found below:

• Orders, tracks, and manages supplies and local inventory
• Maintains local delivery schedules and escalates supply needs in emergent cases
• Ensures the continuity of care through efficient delivery and stocking of inventory at a Participant site (healthcare facility)
• Tracks and analyzes data and KPIs to monitor progress and quickly identify and react to issues
• Assists in the development of local relationships to enhance customer service to Participants
• Provides management to ensure standard operating procedures (SOPs) are being followed
• Exercises responsible stewardship of finance and human resources
• Supports quality service through proper organization, staffing, resource utilization, and work allocation within the department
• Retains staff through effective leadership, mentorship, and career development support

Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.

All Resource Group associates embody the following soft skills and attributes: Nice, Bright, High-Energy, Inclusive, Willing to Give Away Power, Inspired by Mission, Invigorated by Change. In addition, we like to see:

• A Bachelor's degree (Master's preferred)
• 4 years of professional experience (project management, people management, and/or operations)
• Professional working proficiency of Google Workspace applications (Docs, Slides, Sheets, etc.)