At Stripe, you have an unprecedented opportunity to put the global economy within everyone’s reach. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
About The Team
The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success.
We work with C-level executives, finance leaders, product design and engineering teams at large global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Team to develop and execute on the account strategy for Stripe’s large users and enterprise prospects.
As a manager of Solution Architecture, you will lead, build, and mentor a world class pre-sales engineering team at scale. The team will be focused on the Startups SMB and Commercial segments. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes.
Responsibilities
Business and technical thought leader able to partner and drive GEO, Regional, Account strategy and execution plan working with cross functional partners
Recruit, hire, lead, retain and coach a world class presales team. Be an advocate for presales within the organization
Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment
Partner closely with Sales, Marketing and Technical Teams (Professional Services, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue growth
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
Serve as an executive champion and lead EBCs with important customer base
Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
Drive collaboration across teams to influence and unify stakeholders at all levels of the organization.
Lead and support the team in complex evaluations, problem solving and challenging customer environments
Build processes to measure the performance and impact of the Solution Engineering Team and ensure that the team is optimized to meet rapidly evolving business needs
Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements
Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices
Champion the voice of our users and customers to influence product direction and feature priorities
Act as an escalation point for pre-sales and post sales technical issues that arise
Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally
Minimum Requirements
You must have at least 5+ years of pre-sales leadership experience
10+ years’ experience in a technical sales role (Solutions Architect/Consultant, etc)
A track record of building and leading world-class solution architecture/ engineering teams ideally in a SaaS or consumption-based businesses
Payments, experience preferred
Energy, enthusiasm, and passion for making customers successful
Previous technical sales experience with API’s, distributed systems, databases, and/or developer tools preferred or previous payments industry experience
Strong understanding of developing human centric CX experiences, enterprise systems and architecture, middleware, etc.
Strong communication (written and verbal) and presentation skills
Strong executive presence and ability to foster deep relationships with our users
Bachelor's degree or equivalent military experience required
Ability to travel per business needs
Working remotely at Stripe
A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.
Pay and benefits
The annual US base salary range for this role is $221,800 - $332,700. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Software Development, Financial Services, and Technology, Information and Internet
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