Medical Assistant URGENT CARE

Company overview Essen Health Care is a growing community healthcare network provides

high quality, compassionate, and accessible medical care to some of the most vulnerable and

under-served residents of New York State. Guided by a ‘population health’ model of care, Essen

has five integrated clinical divisions offering services in primary & specialty offices, urgent care

centers, and nursing homes, as well as house calls for home bound patients; all clinical services

are also offered via telehealth. Our Care Management division supports patient-centered care

through care coordination, complex care management and helping address health-related social

needs.

Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary

focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced

clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in

New York City. Essen maintains a Clinical Information Services team that maintains our

enterprise-wide electronic medical record system, data repository, clinical analytics and

population health capabilities. Our Community Services teams creates and sustains relationship

with community organizations and agencies and health plans.

Essen is dedicated to ensuring the quality of care for all patients and has been designated ‘Level

3 Patient Centered Medical Home’ by the National Committee for Quality Assurance. Essen has

won awards for its patient care innovations and recently launched Intention Health Ventures to

develop and commercialize our technology innovations.

Responsible for the smooth function of patient flow and all aspects of patient care by performing the following duties.

 Greets and registers patients.

 Fulfills clerical responsibilities, including insurance eligibility, obtain diagnostic reports, patient

demographics, ensures all incoming/outgoing referrals are booked and addressed accordingly

 Answers phones, responds to inquiries and triage calls to appropriate personnel.

 Checks on all incoming faxes and distributes accordingly.

 Makes courtesy calls and appointment confirmations for office/Urgent Care patients. Reschedule no show appointments.

 Inputs patient data into EMR system.

 Fulfills patient care responsibilities, including taking vital signs, updating patient HX, collecting blood, urine, and stool specimens, and assisting providers/nurses in the exam room.

 Monitors and ensures clinical and clerical equipment is functioning properly and escalates issues to supervisor.

 Responsible for learning use of all current and future equipment’s used for patient assessment and diagnosing.

 Checks date on materials and medications for expiration dates and discards expired items.

 Complete weekly and monthly inventory for all supplies, medical and office.

 Ensures labs are transmitted accurately and received in a timely manner.

 Monitor temperature of refrigerator for all vaccines, VFC and private purchases.

 All staff are expected to remain up to date with New Providers, Specialist joining or leaving the practice

and remain compliant and informed of any and all Policies and Procedures

 Must attend monthly Staff Symposiums

 Collects copays and deductibles accordingly and documents accurately.

 Ensures closing of all daily copays at the end of the day.

 Submits daily billing.

 Maintains a sterile work environment.

 Ensures standard infection control precautions are observed.

High school diploma or general education degree (GED); or less than one year related experience or training; or equivalent combination of education and experience

 Three months experience in clinical setting

 One year education in medical field

 Knowledge of medical terminology

 Knowledge of Microsoft Word, Microsoft Excel, and internet software Specialized Training

 CPR

 HIPAA

 OSHA

 MA Certificate

 CLIA Training

ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who

desire to work in and serve an ethnically diverse population.