Riverway Clinic has an exciting opportunity for a full-time Medical Lab Technician (MLT) Lead to work in the Lab department at our Anoka Clinic also supporting our Elk River and Andover locations.
Riverway Clinic Job Description
JOB TITLE: Medical Laboratory Technician
DEPARTMENT: Laboratory
REPORTS TO: Laboratory/Radiology Supervisor
DIRECTION OF OTHERS: None
Qualifications
REQUIRED:
Medical Lab Technician Lead
Associate degree in laboratory science or medical laboratory technology from an accredited institution.
Qualified to work in a moderately complex laboratory as mandated in the Clinical Laboratory Improvement Act of 1988 (CLIA).
Promote teamwork through demonstration of a courteous and cooperative attitude to all customers.
1 year related experience recent experience in an accredited laboratory preferred, Certification by an agency approved by the ASCP Board Certification or AMT is preferred, but not required.
Preferred
2 years of related laboratory or leadership experience.
Physical Requirements
Ability to sit or stand for prolonged periods of time. Must possess speech, hearing, and sight skills to perform the functions of the position. Manual dexterity is required. Must be able to speak, read and write English proficiently. Some lifting may be required.
Position Purpose
Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm, and all employees will be held accountable to work as effective team members. This individual will serve all (internal and external) customers by performing a variety of laboratory procedures in accordance with HealthPartners philosophy, policies, and procedures and in accordance with all regulatory agencies.
Accountabilities
Collect and process biological specimens with appropriate technique following established Standard Operating Procedures (SOP).
Perform testing analysis and verify assay/analyzer performance according to SOP in an efficient, quality focused, cost effective manner. Any combination of the following areas may be included: Hematology, Coagulation, Microbiology, Immunology, Chemistry, Urinalysis, Phlebotomy, Computer Operation and Reception/Greet Station.
Document and communicate lab test results thoroughly and accurately according to SOP.
Perform and document maintenance procedures plus maintain adequate supplies.
Demonstrate competency and comply with all regulatory agency policies.
Consistently implement and adhere to the laboratory customer service and patient experience standards. The standards include maintaining confidentiality, promoting teamwork, successful communication and conflict resolution.
Respond proactively to stressful circumstances, customer needs and department/clinic changes.
Demonstrate professional development through participation in continuing education, special projects and community / corporate / professional organizations. Demonstrate personal development through dependability, professional appearance, and cooperative attitude.
Perform other tasks as assigned.
LEAD DUTIES: – Leader will assign lead duties.
Hiring
Recommends filling or not filling a vacancy or adding to staffing.
Assists Leader in interview process.
Performance Management
Documents performance and reports concerns to Leader.
Meets with Leader regularly.
Communicates to Employee that performance is deficient, or behavior is inappropriate.
Documents and Coaches Employee in improving and setting workable goals (does not include disciplining the Employee).
Provides performance feedback for annual evaluations to Supervisor.
Technical
Manage and troubleshoot QC issues. Report any issues to Leader.
Become an LIS resource for staff.
Help troubleshoot instrumentation including documentation.
Participate in Regulatory Inspections.
Assign and Order Proficiency Testing
Other
Ensure PPE Adherence.
Field patient, provider, employee concerns and complaints.
Be the Quality and Safety Champion.
Ensure use of quality reporting for staff.
Follow up on quality tasks assigned by Leader.
Set up and schedule training for new employees and students.
Train employees and/or delegate to other competent staff members.
Follow up on training sign offs.
Lead staff huddles.
Attend relevant meetings.
Oversee Supply Management.
Be the Role Model of the laboratory and a resource for other sites.
This description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
104893 7/26/24
About Us
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Research, Analyst, and Information Technology
Industries
Hospitals and Health Care
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