Membership Associate
Membership Associate
YMCA of San Francisco
San Francisco, CA
See who YMCA of San Francisco has hired for this role
Pay found in job post
Retrieved from the description.
Base pay range
$18.50/hr - $22.00/hr
Position Description
POSITION SUMMARY
The Membership Associate is responsible for creating and nurturing a seamless and meaningful YMCA member experience from fist point of contact with the Y to daily engagement of current members. The candidate demonstrates the Y’s core values of caring, honesty, respect and responsibility and implements the Y’s Member Engagement Principles of welcome, connect, support and invite during all member and guest interactions. They connect YMCA members with available resources virtually or in the branch. The candidate is expected to maintain general knowledge of the facility, programs and activities of the Y and provides service and information to members while creating a safe environment for all.
Salary range: $18.50 to $22.00 per hour
Requirements
MINIMUM QUALIFICATIONS
POSITION SUMMARY
The Membership Associate is responsible for creating and nurturing a seamless and meaningful YMCA member experience from fist point of contact with the Y to daily engagement of current members. The candidate demonstrates the Y’s core values of caring, honesty, respect and responsibility and implements the Y’s Member Engagement Principles of welcome, connect, support and invite during all member and guest interactions. They connect YMCA members with available resources virtually or in the branch. The candidate is expected to maintain general knowledge of the facility, programs and activities of the Y and provides service and information to members while creating a safe environment for all.
Salary range: $18.50 to $22.00 per hour
Requirements
MINIMUM QUALIFICATIONS
- 18 + years old
- High school diploma or equivalent
- Must be available weekdays
- Must be available afternoons, evenings
- Schedule:
- Tuesday and Thursday from 4pm - 9:15pm
- 6 months customer service experience
- Computer literacy and knowledge of Office 365
- Strong interpersonal and customer service/phone etiquette skills
- Current YMCA-approved CPR and First Aid certification
- Experience with Salesforce
- Bilingual skills in Spanish, Cantonese, and/or Mandarin
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Non-profit Organizations
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