Microsoft System Administrator

Duties and Responsibilities

• Oversee Microsoft 365 workloads and related systems like SEG.
• Assist in the maintenance, configuration, and reliable operation of computer systems, networks, desktops, and servers.
• Evaluate and install new software, hardware, and technical solutions to support business objectives.
• Collaborate with SaaS systems, LAN/WAN networks, firmware, hardware, and software by running diagnostics, documenting issues and solutions, assessing impact, and effectively communicating with management.
• Follow, recommend, implement, and monitor security controls to maintain the company's overall security posture.
• Apply best security practices, including system patching, implementing appropriate user controls, and recommending company policies and security frameworks.
• Provide helpdesk support for end-users, document issues and resolutions, assess the impact of problems, and find solutions for recurring issues.
• Create effective documentation for both end-users and technical purposes.

Skills and Qualifications

• Preferred Bachelor's degree in Computer Science, IT/IS/MIS, or at least 5 years of relevant IT experience. Other degrees and certifications will be considered.
• 5 years of system administration experience.
• Ability to work independently without daily supervision.
• Capability to develop repeatable and reliable processes.
• Understanding of Microsoft 365 Design and Administration, including Identity, Intune Suite, and Exchange. Knowledge of mail flow and email delivery troubleshooting is beneficial.
• Additional consideration for knowledge of Azure services, compute, storage, and related technologies.
• Certifications in security, system administration, Microsoft 365, networking, client-server concepts, firewall, printing, Mac, and MDM are beneficial.
• Ability to script and automate tasks using common scripting languages and automation tools such as PowerShell for Windows and Microsoft 365/Azure.
• Knowledge of backup and recovery fundamentals, including disaster recovery protocols, testing, and documentation.

The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.