Summit Human Capital

NOC Technician

Summit Human Capital Falls Church, VA

Summit Human Capital is seeking a highly motivated hybrid-remote NOC Analyst to join our team supporting a federal program! The ideal candidate will meet the following criteria:

Required:

  • US Citizenship and ability to pass a federal background check/obtain Public Trust.
  • Ability to be on-site in Washington, DC once per week.
  • Bachelor's degree in information technology, computer science, or similar/related study.
  • Minimum of 4 years of hands-on technical experience in an operations center environment working with network monitoring and tools.
  • Demonstrated experience working with network monitoring/management tools such as Spectrum.
  • Ability to provide after-hours or weekend support if needed.

Desired:

  • Previous federal government experience and/or existing Public Trust or clearance.
  • Networking and/or cybersecurity certifications.

Responsibilities:

  • Join a dynamic team providing on-site (Washington, DC) and remote NOC support for a federal government program.
  • Work independently and with team members to manage and monitor network performance.
  • Utilize Spectrum as the main network monitoring/management tool.
  • Communicate effectively with team members, management, and government stakeholders.
  • Analyze network incidents, troubleshoot, and resolve.
  • Provide documentation of monitoring best practices, troubleshooting procedures, and SOP creation.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    IT Services and IT Consulting

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