Operations Coordinator

About WOW:

Warehouse on Wheels is a place where team members want to come to work! Our team members are supported by safe working conditions, servant leaders who CARE about their team members’ wellbeing, and market-based compensation and gain sharing. Our team members and your future co-workers: do what needs done, not just what is asked of them, act with a sense of urgency and with a winning mindset, do what they say they are going to do when they say they are going to do it! We do business locally as Advantage Trailer Rentals.

At WOW, our Operations Coordinator is responsible for coordinating equipment rentals, including working directly with customers and prospects. Our Operations Coordinator must be able to perform their duties independently with limited supervision. The ability to manage multiple priorities is essential for this position. Our Operations Coordinator should demonstrate initiative, resilience, attention to detail, sense of urgency, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.

Daily responsibilities include:

• Complete rental reservations and rental contracts
• Maintain and nurture existing customer relationships to ensure customers are satisfied with the level of service and support they are receiving.
• Expand our existing customer base by building relationships by way of cold calls, emails, and social media.
• Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
• Following up on outstanding payments.
  
  
  

Our ideal candidate is/ has:

• Safety conscious and always performs tasks in a safe manner.
• Proficient communication including interpersonal, problem-solving and follow-up.
• Energized by building and nurturing customer relationships.
• Adaptable to the fast pace of a growing company and stay continuously abreast of its services.
• Detail oriented and possesses the ability to handle multiple tasks in an organized and timely manner.
• Willing to operate with little to no supervision.
• "Can do" attitude.
• Ability to lift 50lbs or more.
  
  
  

Qualifications to aid in your success:

• High School Diploma or equivalent required.
• 2-3 years of related experience
• Proficient with Microsoft programs especially Word and Excel
  
  
  

What WOW Offers you:

• Insurance plans (eligibility after 30 days of employment):
• Health (2 plans to choose from)
• Dental (Basic and Enhanced plans available)
• Vision (Company paid)
• Life and Short-Term Disability Insurance
• Health Savings Account with generous employer contributions
• Financial Wellness Courses
• WEEKLY PAY
• 10 Paid Holidays
• PTO Plan
• Bonus potential (Monthly and Quarterly)
• 401k with company match (60-day contribution eligibility)
  
  

If you are ready to be a part of our winning team, submit your resume!