People Operations Business Partner

About Us

OLIPOP was founded in 2017 by Ben Goodwin and David Lester. Ben and David have been working together for nearly a decade to find accessible solutions to bring the benefits of digestive health to as many consumers as possible. OLIPOP is a deliciously refreshing tonic that is crafted with prebiotics, botanicals, and natural plant fiber to support your microbiome and benefit digestive health. We're on a mission to provide an affordable, delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers.

OUR TEAM

At Olipop our values lead the way we create our products, engage with each other, and interact with our community. While we’re invested in our product, we’re equally invested in personal development. We’re tightly knit, we’re genuine and we’re always pushing the envelope to do a better job than we did the day before. Our team is also fully remote, requiring us to be resourceful, creative and collaborative to support our fast-moving business.

To best serve our diverse community of customers, we also seek to recruit and include people with a diversity of abilities, backgrounds, and cultures.

What You’ll Need

Working at a start-up can be as much a personal journey as it is a professional one. To succeed at a company like Olipop, you must be comfortable with failing, learning, and adapting. You need to be curious, optimistic, and able to find a way when it seems impossible. You must be confident enough to express your ideas but humble and open to learning from your experiences and from others. If this is the approach you take to life, then we’d love to hear from you.

THE ROLE

OLIPOP is searching for a People Operations Business Partner to join our team. This position focuses on creating a phenomenal employee experience for OLIPOPPPERS by bringing our People programs to life in partnership with business leaders. In this role you'll have to prioritize your time to build effective relationships with each department, helping employees and leaders to achieve their goals by focusing on two key levers: development and performance. You’ll also get an opportunity to work on a variety of high-visibility People projects that will unlock new capabilities for our organization. You’ll be a great addition to our team if you can play at both consultative and tactical levels, are able to think critically and creatively to solve problems, and are a skilled coach and communicator.

Responsibilities

• Partner with business leaders to develop methodology to continually assess team health & performance in a systematic and rigorous way.
• Be regarded as a trusted thought partner to all employees - helping folks to interpret policies, engage in healthy communication, navigate career development and other employee lifecycle demands.
• Support healthy organizational culture by coaching folks through conflict resolution, modeling expert-level negotiation and communication skills.
• Coach leaders through decisions related to team structure, compensation, employee onboarding, performance management, goal setting, development, engagement, and other people-related topics.
• Partner with the People team to design thoughtful and effective performance management strategy and tools.
• Conduct thorough and timely investigations with clear documentation of findings.
• Train managers on the basics of people management, ensuring they understand their role, applicable internal programs and policies, and how to partner with the People team.
• Support successful execution of the performance review cycles by partnering on training for managers and employees and ensuring they are well-equipped to conduct high quality reviews in a timely manner.
• Administer company engagement programs, including supporting survey and action planning activities, and suggesting/executing activities that support company engagement initiatives.
• Create and update People Operations process documentation, standard operating procedures, help guides and various other resources to be used within the department and by OLIPOPPPERS at large.
• Create systems to self-audit processes to ensure nothing slips through the cracks and when it does, we catch it quickly.
• Collaborate with the People Operations team as needed to deliver the best support and service to every Olipop employee.
  
  

Qualifications

• Minimum of five years of experience as Business Partner focused on the areas described above.
• Minimum of two years of experience as a Business Partner in a startup organization where you designed/built programming from scratch or were the first Business Partner hired.
• Proven results as a thought partner, influencer, change management champion, and advisor.
• Solid knowledge of performance management and measurement practices with an ability to develop novel approaches to both.
• Solid knowledge of a variety of Total Rewards practices, comfortable with explaining compensation decisions and philosophy.
• Ability to take initiative and work autonomously – you act as a thermostat, not a thermometer, and can run with something from beginning to end.
• Ability to work with ambiguity, think critically, make decisions and solve non-routine problems based on your experience and through solid reasoning skills. Not a rule follower for rule’s sake
• High level of discretion when dealing with confidential and sensitive matters.
• Ability to communicate clearly, empathetically and firmly in a variety of settings - verbally, in writing, 1 on 1 and in large groups.
• Competence in Google Suite and Microsoft Suite - ability to create engaging training presentations and other materials.
• Experience working with common People metrics and creating dashboards to monitor org health & performance a plus
• Experience with managing intranet/internal communications a plus
• Experience with team collaboration tools such as Slack and Zoom is preferred.
  
  

Reports To

People Operations Manager

Compensation

$100,000-$115,000 base salary + bonus

We are proud to be an Equal Opportunity/Affirmative Action Employer. Olipop does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.