Performance Improvement Manager

Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

Bargaining Unit

UUP

Job Summary

The Department of Quality Assurance and Management at SUNY Downstate Health Sciences University is seeking a full-time Performance Improvement Manager / Utilization Review/Quality Assurance Senior Coordinator. The successful candidate will:

• Provide clinical expertise for hospital and departmental performance improvement projects.
• Collect, analyze and present data in a narrative, statistical and graphic format.
• Perform medical record reviews for quality measures as assigned.
• Develop corrective actions, improvement strategies and monitor outcomes.
• Educate hospital staff on principles of quality improvement and patient safety.
• Facilitate clinical departments performance improvement meetings (agendas, minutes, statistical data, research and follow up).
• Demonstrate the ability to perform complex quality management responsibilities (i.e. facilitator, liaison, educator, data analysis/design/collection/implementation, etc.).
• Demonstrate the ability to interact with a wide range of professionals at all levels and manage highly complex clinical and administrative processes that require problem-solving.
• Demonstrate expertise in quality management science and its application.
• Take a flexible and collaborative approach when aligning with various departments and institutional leadership; demonstrate a communication style that is approachable and comfortable with leaders and frontline teams, alike.
• Embody the WE CARE values: Welcoming to all, keep Equity at the forefront, be Collaborative, Accountable, Respectful/Respected, and strive for Excellence with every project.
  
  

Required Qualifications

• New York State Medical Doctor, Registered Nurse or other healthcare related licensure.
• 3+ years of clinical experience with knowledge of, and experience with, healthcare quality improvement, including metric-driven quality and safety culture.
• Certification in CQI (CPHQ) within 18-months of hire.
• Experience in data collection tool development and statistical analysis.
• Knowledge and application of performance improvement methodologies.
  
  

Preferred Qualifications

• Master's Degree preferred.
• 5+ years of inpatient hospital clinical care experience with a minimum of 2-years experience in healthcare quality improvements as a project lead is highly preferred.
  
  

Work Schedule

Variable Days; Variable Hours

(*Scheduling flexibility is required for this position, in order to engage the day, evening, and night shifts as well as weekend shifts, as needed.)

Salary Grade/Rank

SL-4

Salary Range

Commensurate with experience and qualifications

COVID-19 Vaccination Requirement

An approved COVID-19 vaccination.

Executive Order

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

Equal Employment Opportunity Statement

SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at ada@downstate.edu