Pitt IT Customer Success and Engagement Support Technician
Pitt IT Customer Success and Engagement Support Technician
University of Pittsburgh
Pittsburgh, PA
See who University of Pittsburgh has hired for this role
On site IT support for University academic departments, research labs, and administrative offices.
The incumbent must have the ability to be mobile around campus, provide exceptional customer service, be willing to assist peers while facilitating the success of the team. Must manage tasks efficiently while meeting deadlines and possess excellent communication skills.
Basic IT skills, troubleshooting skills, customer service skills.
Knowledge of both Windows and MacOS preferred.
Equivalent combinations of education, relevant experience, and industry certifications may be considered per University guidelines.
All Temps
Department
Pitt IT Contract Services
Campus
Pittsburgh
Minimum Education Level Required
Associate's Degree
Minimum Years Of Experience Required
3
Average number of working hours per week for this assignment
37.5
Work Schedule
Monday - Friday, 8:30 a.m. - 5:00 p.m.
Is there a potential this assignment will result in a regular Staff position?
Yes
Work Arrangement
On-Campus: Teams that work on campus, in an office, or in a lab.
Requested Pay Rate
24.00
Visa Sponsorship Provided
No
Background Check
For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances
The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.
Required Documents
Resume
Optional Documents
Cover Letter
The incumbent must have the ability to be mobile around campus, provide exceptional customer service, be willing to assist peers while facilitating the success of the team. Must manage tasks efficiently while meeting deadlines and possess excellent communication skills.
Basic IT skills, troubleshooting skills, customer service skills.
Knowledge of both Windows and MacOS preferred.
Equivalent combinations of education, relevant experience, and industry certifications may be considered per University guidelines.
All Temps
Department
Pitt IT Contract Services
Campus
Pittsburgh
Minimum Education Level Required
Associate's Degree
Minimum Years Of Experience Required
3
Average number of working hours per week for this assignment
37.5
Work Schedule
Monday - Friday, 8:30 a.m. - 5:00 p.m.
Is there a potential this assignment will result in a regular Staff position?
Yes
Work Arrangement
On-Campus: Teams that work on campus, in an office, or in a lab.
Requested Pay Rate
24.00
Visa Sponsorship Provided
No
Background Check
For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances
The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.
Required Documents
Resume
Optional Documents
Cover Letter
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Higher Education
Referrals increase your chances of interviewing at University of Pittsburgh by 2x
See who you knowGet notified about new Information Technology Specialist jobs in Pittsburgh, PA.
Sign in to create job alertSimilar jobs
People also viewed
-
IT Support Specialist II
IT Support Specialist II
-
Supervisor, IT Business Support
Supervisor, IT Business Support
-
Data Technical Lead
Data Technical Lead
-
SAP Commerce - Hybris Technical Lead
SAP Commerce - Hybris Technical Lead
-
Vlocity CPQ / Salesforce Industries CPQ Technical Lead
Vlocity CPQ / Salesforce Industries CPQ Technical Lead
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More