UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment: Apply by 8/28/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 9/6/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.
This role has the option of working remote or a hybrid schedule which includes a combination of working both onsite in La Jolla and remote. (Note: a hybrid schedule is preferred)
Description
UC San Diego Health Sciences is a multibillion-dollar organization that comprises three professional schools, three hospitals, 20+ graduate degree programs, and 90+ core facilities and research units all working toward fulfilling its tripartite mission. Led by the Vice Chancellor for Health Sciences, it accounts for the majority of the University’s research and philanthropic portfolios, in addition to an expanding clinical footprint that spans the San Diego region. With more than 1,900 faculty and 17,000 staff, the Health Sciences is home to nationally recognized academic and clinical programs and has been identified as one of the premier biomedical research institutions in the world. As a top-ranking, future oriented organization, UC San Diego Health Sciences offers challenging career opportunities in a fast-paced and innovative environment. The Vice Chancellor’s Office follows a progressive philosophy of career-path development for its employees.
We are seeking a Senior Business Systems Analyst to join our Health Sciences Business Intelligence (BI) team. This role is crucial in driving process engineering, optimization, and data analysis across multiple technologies, including ServiceNow, Anaplan, Tableau, and other BI tools. The ideal candidate will excel at selecting methods, techniques, and evaluation criteria to achieve results and be skilled in analyzing complex data and situations that require a detailed evaluation of various factors. The ideal candidate will possess a blend of analytical skills, technical expertise, and business knowledge to drive data-driven solutions that align with our organization's strategic goals.
Key Responsibilities
Apply advanced business process and analysis concepts to resolve complex issues
Gather and document customer requirements, design improved business processes
Ensure effective tech enablement throughout the organization
Communicate with stakeholders to collect and analyze requirements
Lead and support BI projects and initiatives
Develop ad hoc Tableau reports to meet evolving stakeholder needs
Identify and solve problems affecting business solutions
Analyze existing systems and recommend improvements
Conduct research, identify best practices, and create comprehensive documentation
Translate business requirements into successful IT projects
Manage projects throughout their lifecycle, from definition to rollout
Perform data analysis using SQL and other relevant tools
Create and maintain databases to support business intelligence initiatives
Minimum Qualifications
Nine (9) years of related experience, education/training, OR a Bachelor’s degree in related area plus five (5) years of related experience/training.
Advanced knowledge of related areas of IT. Experience in data analysis and business intelligence tools, such as Tableau and Cognos, with the ability to interpret complex data sets and provide actionable insights.
Knowledge relating to the design of processes and software across the organization. Advanced knowledge and skill in BI applications, tools, and systems, including CRM systems such as ServiceNow.
Advanced skill in SQL for querying and managing relational databases, with strong skills in data modeling and analysis.
Advanced skills and methodologies associated with process and software design, modification and implementation.
Demonstrated skills needed to develop process and system implementation plans. Advanced organizational and project management skills. Skilled in creating detailed reports and maintaining thorough documentation that aligns with project needs and supports user understanding.
Demonstrated experience with process analysis, systems analysis, process architectures and systems analysis methodologies and practices including traditional waterfall, Agile, Agile Scrum, UML, UML Enterprise, et cetera.
Understanding and skill in complex process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
Demonstrated ability to work with others from diverse backgrounds. Demonstrated success in working with cross-functional teams, fostering collaboration, and driving consensus among diverse groups.
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills. Advanced critical thinking and problem-solving skills to manage highly complex information, assess problems, and develop effective solutions.
Demonstrated testing and test planning skills.
Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization. Strong ability to engage with and manage expectations of various stakeholders, including academic and administrative personnel, ensuring BI solutions meet their needs.
Advanced written and verbal communication skills with the ability to convey complex information in a clear, concise manner. Ability to produce and deliver presentations to diverse audiences. Experience in developing and delivering training programs, and providing support for end-users of BI tools, ensuring high adoption and competency rates.
Solid understanding of project management principles, including planning, scheduling, tracking, and delivering projects in line with strategic objectives.
Demonstrated competency with and commitment to equity, diversity, and inclusion.
SPECIAL CONDITIONS
Must pass a background check.
Pay Transparency Act
Annual Full Pay Range: $94,400 - $176,800 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $45.21 - $84.67
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health Sciences is comprised of our School of Medicine, Skaggs School of Pharmacy and Pharmaceutical Sciences, The Herbert Wertheim School of Public Health and Human Longevity Science, and our Student Health and Well-Being Department. We have long been at the forefront of translational - or "bench-to-bedside" - research, transforming patient care through discovery and innovation leading to new drugs and technologies. Translational research is carried out every day in the hundreds of clinical trials of promising new therapies offered through UC San Diego Health, and in the drive of our researchers and clinician-scientists who are committed to having a significant impact on patient care. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit
UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California’s Affirmative Action Policy please visit:
For the University of California’s Anti-Discrimination Policy, please visit:
UC San Diego is a smoke and tobacco free environment. Please visit
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Research, Analyst, and Information Technology
Industries
Higher Education
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