Product Manager

Mobius Mobility manufactures and distributes the next generation iBOT®Personal Mobility Device– a breakthrough product in the field of personal mobility. With dynamic stabilization technology, the ability to climb stairs, and four distinct driving modes, the iBOT® provides people with disabilities new levels of independence and access. At Mobius, we are committed to helping our clients reach, climb, and go – wherever and whenever they choose.

The Product Manager owns the evolution and future of the iBOT®. Assessing the competitive landscape and making market driven decisions for future improvements and additional features for the iBOT®. The Product Manager is the key liaison translating market need across engineering design, manufacturing, and commercialization of the iBOT®.

Responsibilities:

• Manage new product launches including planning and executing pre-launch demand generation activity; leading logistical, promotional, product training activity during launch; and driving post-launch tracking and marketing programs
• Develop market requirements, presentations and supporting materials to align all functional groups behind a common product vision
• Monitor the market, develop and communicate competitive analyses: understand the customers, internal stakeholders, business model
• Maintain strong product knowledge; support internal and external customer education programs and product training program as required
• Conduct market research to uncover customer and business insights; translate those insights into products and programs that deliver growth for the iBOT®
• Represent Mobius Mobility during medical conferences, events, customer and partner visits
• Determines the profitability and viability of new products or product enhancements prioritizing development projects through understanding the cost and benefits and understanding and representing user needs
• Accountable for resolution of critical issues during the entire life cycle of the products including an active and leading interface with development team, manufacturing, and suppliers
• Foster a sense of inclusion among the team, valuing the diversity of ideas, strengths and cultural background each member brings to the team
• Exhibit positivity, flexibility, creativity, and a willingness to take on new responsibilities as requested or required
• Support product development decisions for current and future iBOT® products
• Perform final system integration and testing prior to device shipment
• Provide technical support to clinicians and users of the device
• Identify reoccurring issues and recommends constructive resolution
• Utilize CRM software to document, manage and track user complaints for product improvement
• Provide engineering review and signature per QMS documentation requirements
• Perform other special projects or duties as determined by management
  
  

General Responsibilities:

• Participate in surveys conducted by authorized inspection agencies
• Participate in the company’s Performance Improvement Program
• Participate in company committees when requested
• Participate in in-service education programs provided by the company
• Pursue continuing education programs appropriate to job responsibilities
• Perform other special projects or duties as determined by management
• Report any misconduct, suspicious or unethical activities to the Compliance Officer, FDA Management Rep., Safety Officer or HIPAA Officer as appropriate
  
  

Requirements/Qualifications:

• Project management and leadership skills, ability to multi-task effectively and manage multiple priorities at one time
• Demonstrated ability to engage, lead and take ownership – strong interpersonal & communication skills: capable of effectively communicating, verbally and in writing, to partners, members in other functional teams, healthcare professionals and iBOT users
• Must have strong verbal and written communication skills
• Strong analytical influence, conflict resolution, critical thinking, and negotiation skills
• Ability to influence at all levels of the organization and across multiple functions
• Must be a self-starter with ability to work and problem solve independently
• Clinical and/or technical understanding of medical devices or technology a plus
• Ability to work as part of a team and drive toward departmental and company goals
• Previous experience in medical device, particularly in mobility devices preferred
• Previous experience working with the disability community a plus
• Knowledge of medical device industry standards/practices preferred (FDA/EU/ISO regulations, reimbursement landscape)
• Interest in downstream marketing, advertising, social media a plus
• Ability to maintain confidentiality when provided with sensitive information
• Be able and willing to work additional hours when required, including weekends
• Valid and current driver license
• Meets indications of the iBOT PMD and is ready, willing and able to be trained in its use
  
  

Education:

• Bachelors degree in a related engineering field is required – Biomedical or Human Factors Engineer is preferred
  
  

Physical Requirements:

• Ability to complete all tasks that require the use of a computer and office equipment
• Ability to move throughout the building and grounds and communicate with employees, customers and others
• Ability to move items weighing up to 50 lbs
• Ability to travel as needed both domestically and internationally
  
  

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