NYC Department of Social Services

PROGRAM AREA CLASSIFICATION MANAGER (PACM)

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE

Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce.

Under the direction of the Director of Classification and Organizational Development {COD), with wide latitude for independent initiative, judgment and action, the COD Program Area Classification Manager evaluates positions, both managerial and non-managerial, within the Agency, as well as consults and provides outreach services to Human Resources Business Partners {HRBPs) to guide them in their RA/RC classification program objectives when classifying positions and restructuring existing and/or creating new organizations.

Human Resources Solutions (HRS)/Classification and Organizational Development (COD) is recruiting for one (1) Administrative Staff Analyst NM-I, to function as a Program Area Classification Manager (PACM) who will:

  • Perform extensive and in-depth analyses on proposals to classify managerial and non-managerial positions for the Agency by performing intensive and thorough research on existing and proposed organizational structures and position descriptions, while interpreting established classification policies, procedures, principles, class specifications, and other related sources to make precise position allocation recommendations.
  • Consult and provide outreach services to the RA/C HRBPs on all classification matters, issues, and practices. Provide technical guidance and instruction in the development and design of new program areas, and the reform of existing organizational structures and positions within the Agency.
  • Prepare comprehensive reports and memoranda, based on research findings and assessments, which clearly support position allocation and clearly reflect that they are in accordance with the Agency's classification policies, procedures and guidelines.
  • Meet with HRBPS and representatives from RA/Cs when the need to establish a new organization or revise an existing organization arises. Discusses and recommends the most suitable methods and approaches to meet their organizational needs, goals and objectives.
  • Work closely with the Director of COD on comprehensive studies and analyses concerning classification matters and problem areas; prepare all required report and other correspondence.
  • Conduct desk audits, interviewing, securing work samples, and/or observing incumbents/supervise on their work activities, to allocate position{s) to appropriate civil service titles for the duties performed.
  • Perform outreach services to RA/Cs to determine if class specifications and performance evaluation tasks and standards continue to be suitable to their evolving organizational needs. Works in conjunction with HRBPs, anticipating, developing and proposing amendments and/or additions to class specifications, and the creation of new titles and tasks and standards, to make applicable to current conditions and organizational needs.
  • Provide technical assistance to the Headcount Control Unit on position verification requests by researching and providing historical information on positions when requested. Ensures that inquiries regarding specific classification issues are researched and responses are made within prescribed deadlines.
  • Review and validates the appropriateness of requests submitted by the Agency's RA/Cs to assign a new incumbent to a previously filled managerial/executive pay plan position (DP40-G).
  • Explore online services to assist the RA/C in developing new program area positions by researching relevant websites, such as job search engines and other governmental agency websites for compatible established position descriptions, to aid in the-RA/C's classification preparations.

Minimum Qualifications

  • A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
  • A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

Preferred Skills

  • Excellent oral and written communication skills. - Demonstrated skill and comfort in proactively building relationships. - Excellent analytical skills. - Knowledge of civil service rules and regulations, and human resources policies, procedures and practices.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Government Administration

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