Program Director - DIT / UMD (#129741)

Position title: Program Director

Position #: 129741

The Program Director position is an exciting opportunity to help lead a multi-year University System of Maryland wide implementation of the next generation advancement platform built on Salesforce. Reporting to the Assistant Vice President of Service Strategy, the Program Director will be charged with managing day-to-day implementation of a Salesforce Constituent Relationship Management (CRM) solution to be utilized by institutions across the University System of Maryland (USM). The incumbent will be expected to lead the day-to-day project activities of this enterprise project. Reporting to the system-wide governance board of Vice Presidents, the Program Director will direct the work of the project team composed of employees from multiple campuses, consultants, and vendor resources to deliver critical administrative systems with full authority for the execution and delivery of project objectives and deliverables.

This position is considered an essential position and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergencies to help maintain continuity of University services.

Minimum Qualifications

Education: Bachelor’s degree in Business Administration, Information Technology, or a related field.

Experience

• At least seven (7) years of experience with CRM systems, including administration, implementation, and management, preferably with Salesforce-based platforms.
• Experience leading large-scale technology projects within a higher education environment.
• Experience with executive level project sponsors.
• Proven experience in IT project management.
  
  

Knowledge, Skills, And Abilities

• Excellent communication and leadership skills.
• Ability to effectively lead a cross-functional teams.
• Strong problem-solving skills and attention to detail.
  
  

Preferences

• Experience with Advancement CRM implementations in a higher education environment.
• Master’s degree in a relevant field.
• Salesforce Administrator or Advanced Administrator certification.
• Demonstrated expertise in database management, data analysis, and reporting.
• Experience with Salesforce Nonprofit Success Pack (NPSP).
  
  

Additional Certifications

• Salesforce certifications preferred but not required.
  
  

Additional Information

Benefits Included:

• Medical, dental, and vision coverage designed to help you and your family live a healthy lifestyle.
• Flexible work opportunities
• UMCP Tuition Remission for employees, and their dependents to grow and achieve greatness.
• Generous paid time off package to address work/life balance and maintain well-being.
• Retirement Benefits created to aid employees in reaching future retirement goals.
• And many more…
  
  

Salary range: $170,000-$190,000.

• This position does not provide sponsorship for Visas.
  
  

Physical demands: Sedentary work. Employee will need to be able to sit for long periods of time to work on a computer, as well as travel occasionally to meet with clients and customers on and off campus. May require some nights and weekend work. This position is considered an essential position and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergencies to help maintain continuity of University services.

Best consideration date: 09/09/2024 or open until filled

Please apply at: https://ejobs.umd.edu/postings/121976

Background Check: Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.

(EOE)

recblid 3pha6zn5onp2zgcvwxjm4ekd5xew16