Program Manager

Role Title: Program Manager

Location: Bay Area, CA

Schedule: Flexible: Remote with the ability to visit local offices as needed.

Overview:

The Program Manager will report directly to the Senior Program Manager and contribute to the successful execution of HW and AR projects. This role involves supporting project planning, coordination, and execution, while gaining exposure to the unique challenges and opportunities within the Augmented and Virtual Reality (AR/VR) space including software, hardware, and devices.

Responsibilities:

• Support the Senior Program Manager in developing and maintaining project plans, schedules,

and budgets for AR/VR initiatives.

• Track project milestones and deliverables, providing regular updates and status reports.
• Coordinate with cross-functional teams, including quality assurance, hardware engineering, software development, lab technicians, build & release, test automation, and other teams.
• Support the creation and maintenance of project documentation, including standard operating procedures, playbooks, and talent management.
• Assist in risk identification, assessment, and mitigation planning for AR/VR projects.
• Support the development of project reports and presentations, highlighting key metrics and performance indicators.
• Contribute to process improvement initiatives within the AR/VR program management team.
• Participate in project status meetings and provide administrative support as needed.

Qualifications:

• 5+ years experience in client management, engagement management and/or service delivery.
• Experience with project management, and/or program management
• Experience supporting teams of up to 30 staff members
• Basic understanding of software and hardware development processes and lifecycle.
• Interest in augmented reality technology and its applications.
• Relevant technology / solution background or awareness in the diverse areas we operate:
• IT, PMO, Google Cloud, IT / BPO Managed Services, IAM, Salesforce, UX, QA, Devices, and AR/VR etc.
• Strong client facing experience

Preferred Qualifications:

• Bachelor's degree in engineering, computer science, or a related field.
• Familiar with SOW’s; billing & invoicing, PO’s, funding proposals, budget management
• Experience in the hardware or consumer electronics industry.
• Knowledge of project management methodologies (e.g., Agile, Waterfall).
• Proficiency in data analysis and reporting.
• Understanding of AR/VR concepts and technologies.
• Experience conducting WBR’s, MBR’s, and QBR’s

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