Project Manager

CooLab Foods, CLF, a world class manufacturer of ice cream products, is actively searching for a Customer Success Manager to support our Commercialization Team. The ideal candidate will be an enthusiastic self-starter with strong ownership. While we value attitude over experience, a selection of the following would demonstrate the background of the preferred candidate:

Responsibilities  

• Manage customer’s new product initiatives and production needs
• Create and manage timelines of product trials, onboarding suppliers, production needs
• Establish solid relationships with customer’s key points of contact
• Assist with executing customer’s requests, including but not limited to:
• QA documentation
• Maintaining vendor relations for client’s ingredients and packaging
• Assist Production Manager on maintaining current recipes, product specifications and production processes for each customer
• Ensure internal onboarding paperwork (recipes, product specifications, production processes etc.) is complete and signed off by the customer
• Work with CLF Procurement Team on managing and maintaining accurate item codes for each customer
• Ensure customer’s packaging meets CLF guidelines
• Maintain CLF’s customer matrix regarding pricing
  
  

Requirements

• Degree and/or proven work experience in Business Management, Marketing, Project Management preferred
• Experience in food manufacturing industry preferred
• Experience in the CPG industry preferred
• Proficient in Microsoft Office Tools, particularly Outlook, Excel, and Teams
• Excellent oral and written communication skills
• Demonstrate outstanding leadership and time management skills.  
• Ability to work under pressure.  
• Ability to meet deadlines efficiently.  
• Ability to pay attention to details
• Good organizational and interpersonal skills.  
  
  

Salary: Based on Experience, plus bonus

Benefits: Medical, Dental, Vision Insurances. Life, Disability, and AD&D Insurances. 401K with company match. Holiday and Vacation pay.

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