Public Relations Manager

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 18.6M users.

As a remote-first company, this position can sit in Plano, TX or remote in the US.

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Position Overview

Alkami is seeking an experienced candidate who is creative, collaborative, innovative and able to easily adapt in a fast paced environment as part of the Marketing team. The public relations manager will be a high performing member of the PR & Influencer center of excellence. This center of excellence is responsible for all public relations and media activities for Alkami. This role’s duties will include working closely with a third-party public relations firm, as well as other team members for cross-collaboration to delegate tasks, writing or editing press releases prior to publication or embargo, coordinating all media activities, lining up subject matter experts, managing media training and part of the team required to meet a share of voice goal.

Key Responsibilities & Duties

• Coordinates all public relations activities, working closely with Alkami’s PR firm
• Works on tactics to achieve the company Share of Voice goal
• Works with the PR & Influencer team to develop a PR plan including strategy, content needs and tactics
• Cross-promotes PR activities with social media activities - writes posts
• Works with the PR firm to leverage existing media relationships and cultivate new contacts within business and industry media
• Identifies opportunities for byline content
• Manage the Forbes Council project
• Manage media inquiries and interview requests
• Research and write responses on behalf of SME’s for interview questions or journalist requests
• Manage Quoted opportunities (platform for media opps)
• Create content for press releases, byline articles and keynote presentations
• Monitor, analyze and communicate PR results on a quarterly basis
• Evaluate opportunities for press coverage
• Build relationships with thought leaders to grow industry awareness - seek out media influencers via social media
• Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategies surrounding them for public relations
  
  

Required Qualifications

• 10+ years of public relations or marketing experience, in an agency or in-house setting
• BA/MA degree in Marketing, Advertising, Communications or equivalent related work experience
• Experience writing thought leadership, bylines and public relations assets
• Content idea creation and content strategy experience
• Project management experience
• Vendor management experience
  
  

Preferred Qualifications

• B2B/SaaS sales-led or product-led experience
• Public relations media relationships
• Marketing strategy experience
• Data analytics experience
• Knowledge and use of AI tools like ChatGPT
• Monday.com experience
  
  

Desired Skills

• Proven working experience in public relations required
• Proven track record designing and executing successful public relations campaigns for B2B
• Exceptional writing and editing skills
• Exceptional and professional verbal communication skills
• Solid experience with social media including blogs, LinkedIn, etc
  
  

Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington. [$109,600.00 - $164,400.00]

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.