Quality Assurance Manager

Quality Assurance Manager

Boston, MA

Direct Hire

QUAILITY ASSURANCE MANAGER

SUMMARY

The Quality Assurance Manager provides leadership, direction and management of the company’s overall Quality Assurance and Food Safety program. They’re responsible for ensuring our seafood processing facilities operate in compliance with government food safety regulations and company standard operation procedures. Ultimately, the Quality Assurance Manager is responsible for building, maintaining and improving quality control into a products life cycle in order to ensure we manufacture a safe product.

The Quality Assurance Manager acts as a subject matter expert in Quality and Food Safety for all our production facilities. They proactively focus on defect prevention by progressively refining manufacturing processes, policies and procedures, ultimately delivering continuous improvements vital to maintaining company’s ability to own and operate our processing facilities.

Quality Control is maintained through established processes and monitored by onsite Quality Control Managers who report into the Quality Assurance Manager. The Quality Assurance Manager ensures all employees are trained on a continuous basis on the principles of Hazard Analysis and Critical Control Points (HACCP) and oversees sanitation protocols in all facilities.

This position will report to our QA Director in Boston.

DUTIES AND RESPONSIBILITIES

• Manage quality assurance functions to ensure compliance with all product and process quality standards including formulations, specifications, approved methods, procedures, practices and systems to guarantee product quality
• Maintain all QC process planning, checklists, and system operations audits
• Develop policies, procedures and training programs to ensure consistent quality from raw material to finished product
• QA technical resource for company initiatives, developing solutions that will drive the company's goals and objectives
• Involvement in new hire process; ensuring implementation of Safety and Sanitation training
• Organize and conduct additional employee training as necessary to ensure product safety and quality
• Work with Sanitation team to ensure program compliance
• Develop Quality Control, Sanitation and Food Safety personnel in their job functions

QUALIFICATIONS

• Bachelor’s degree in Food Science, Biology, or Chemistry
• 5+ years of food manufacturing experience; seafood industry a plus
• Proven leader in improving work processes and leading change in a complex, fast paced environment
• Able to manage priorities and complexities, strong multitasking skills
• Ability to understand and improve performance, efficiency and product yield
• Strong supervisory, interpersonal, training, and communication skills
• Knowledge of Good Manufacturing Practices and food safety regulations
• Understand OSHA/FDA/USDA requirements in a seafood manufacturing environment
• Intermediate computer skills Proficiency with Microsoft Word, Excel and Outlook
• Strong written and verbal communication skills

ADDITIONAL REQUIREMENTS

• Must be able to lift 30-50 pounds
• Work up to a 10-hour workday: standing/walking most of the day
• Hand use: single grasping, fine manipulation, pushing and pulling
• Work requires the following motions: bending, twisting, squatting and reaching
• Exposure to FDA approved cleaning chemicals
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 30-32 degrees Fahrenheit (refrigerators)
• Ability to work in wet and dry conditions