Remote Clinical Services Representative
Remote Clinical Services Representative
RemoteWorker CA
Woonsocket, RI
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Job Description
Job Description
A-Line Staffing is now hiring a Remote Clinical Services Representative in Woonsocket, RI. The Remote Clinical Services Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.
If you are interested in this Remote Clinical Services Representative position, please contact Austin Faris at 586-710-7941 or afaris@alinestaffing.com
Remote Clinical Services Representative Compensation
Job Description
A-Line Staffing is now hiring a Remote Clinical Services Representative in Woonsocket, RI. The Remote Clinical Services Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.
If you are interested in this Remote Clinical Services Representative position, please contact Austin Faris at 586-710-7941 or afaris@alinestaffing.com
Remote Clinical Services Representative Compensation
- The pay for this position is $17.50 per hour
- Benefits are available to full-time employees after 90 days of employment
- A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
- This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
- The required availability for this position is 7:00 am – 8:00 pm. Training hours are from 8:00 am – 4:30 pm
- Takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to all callers through the criteria based prior authorization process
- Maintains complete, timely and accurate documentation of reviews
- Transfers all clinical questions, escalations and judgement calls to the pharmacist team.
- Assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth’s received via fax and ePA, monitoring and responding to inquiries via department mailboxes and other duties as assigned by the leadership team.
- High School Diploma or GED
- Attendance is mandatory for the first 90 days
- 0-3 years in a customer service or call center environment managing 75 calls/day
- Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members
- Computer experience is required with proficiency in Microsoft Outlook, Word and Excel
- Associates degree in Business, Accounting or equivalent work experience preferred
- Experience in a health care setting or insurance industry
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Seniority level
Entry level -
Employment type
Contract -
Job function
Other -
Industries
Staffing and Recruiting
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