Retail District Manager

Dunham’s Sports is seeking a Retail District Manager to lead and direct the activities of all stores within the district, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish district and regional goals.

This position will cover stores in Central Michigan to the west side of Detroit.

DUTIES/ESSENTIAL JOB FUNCTIONS:

• Analyzing district sales results and trends to achieve sales increases and maximize sales
• Maintaining good inventory mix and merchandise presentation to maximize sales results in each store
• Proactive recruiting and selection of associates
• Controlling payroll hours, conducting store audits
• Monitoring all aspects of inventory shrink throughout the district
• Maintaining high level of customer service within the district through personal interactions with associates and customers
• Training and developing hourly and management associates within assigned district
• Fair administration of human resources policies & practices
• Achieving district annual sales that meet or exceed company targets
• Effectively planning and executing company objectives
• Protecting company assets through expense controls and working with loss prevention
• Identifying and developing new business opportunities
• Consistently and effectively communicating district, regional and company priorities

KNOWLEDGE/SKILLS:

• Demonstrated results-oriented leadership
• Extensive understanding of retail and business operations and fundamentals
• Demonstrated record of achieving performance goals and objectives
• Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory
• Demonstrated ability to produce desired results by leveraging resources, maintaining expense control, managing merchandise effectively, and defining and communicating clear expectations
• Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability
• Demonstrated strong interpersonal and leadership skills including a propensity to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations
• Demonstrated ability to work effectively with others to achieve objectives
• Proficiency in using Excel, Word, and Outlook

WORK EXPERIENCE and EDUCATION:

• Five+ (5) years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility
• Bachelor’s degree preferred
• “Big-box” retail management and/or equivalent education and experience combination will be considered

COMPETENCIES:

• Drives results by identifying opportunities to improve performance
• Works efficiently by planning and organizing work to achieve sales goals and objectives
• Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction
• Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential
• Communicates effectively by providing clear and timely communication and demonstrating effective listening skills
• Demonstrates adaptability by adjusting to changing business priorities