Retail Manager
Retail Manager
Four Seasons Hotels and Resorts
Orlando, FL
See who Four Seasons Hotels and Resorts has hired for this role
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.
Join our Five Diamond property in Orlando!
The Opportunity
Retail Manager
Who We Look For
We are looking for an individual who can provide leadership support for the Retail Outlets. You will be accountable for store operations and ensure all store standards are consistently met including the ability to achieve daily sales goals. In this role, you will also handle scheduling, inventory management, and visual standards upkeep.
Responsibilities
You will possess a high level of interest in fashion merchandising and display creation as it relates to store esthetics and its impact on revenue generation in the retail-hospitality industry. The most qualified candidate will have a desire to gain proficient knowledge in the retail profession as it relates to the unique resort/fashion field.
Comprehensive Benefits
“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.
Join our Five Diamond property in Orlando!
The Opportunity
Retail Manager
Who We Look For
We are looking for an individual who can provide leadership support for the Retail Outlets. You will be accountable for store operations and ensure all store standards are consistently met including the ability to achieve daily sales goals. In this role, you will also handle scheduling, inventory management, and visual standards upkeep.
Responsibilities
- Achieve quantitative measures of performance in the following areas: sales volume, units per transaction (UPT), sales per hour (SPH), sales per square foot (SPSF), payroll expense, shortage control, turnover and company contests.
- Push for and focus the staff on exceptional level of customer satisfaction by evaluating and responding to each customer’s individual needs
- Promote a warm and friendly atmosphere among peers and staff, guests and residents, treating all with aloha, dignity, and respect.
- Execute company visual directives within given timeframes
- Drive visual presentation and maintenance standards through effective staff training
- Communicate merchandise issues, quality issues, and business drivers to the Director of Retail
- Assist and participate with the selection, hiring, and training of staff with Director of Retail and/or People & Culture to fill open positions
- Recruit candidates that meet store management, selling, and non-selling criteria
- Take ownership of day-to-day operational supervision
- Responsible for scheduling and payroll, skills mastery training, direction and discipline.
- Lead by example on sales floor, visual merchandising, store cleanliness and upkeep, client outreach through ‘clienteling’ calls and emails
- Establish weekly, monthly and annual sales goals for each retail store.
- Responsible for all staff scheduling including time off requests, vacation approvals and meal breaks. Keep Director of Retail informed of store issues, concerns and needs.
- Oversee timely processing of shipments, invoice payments to vendors, communicating shipment discrepancies to buying team
- Plan, conduct and organize store inventory on seasonal or as directed by the Director of Retail
- Participate in scheduled inventories, resolving variance discrepancies, ensure accuracy and timeliness in reporting variances
You will possess a high level of interest in fashion merchandising and display creation as it relates to store esthetics and its impact on revenue generation in the retail-hospitality industry. The most qualified candidate will have a desire to gain proficient knowledge in the retail profession as it relates to the unique resort/fashion field.
- Prior experience in retail management of 3 – 5 years is preferred.
- A sincere willingness to provide service to residents, guests, and peers.
- Good organizational skills, with the ability to work independently.
- Ability to function well under pressure, set priorities and adjust to changing conditions.
- High work ethic, with a sense of responsibility for the role filled within our team.
- Attention to detail and accuracy. Able to learn and execute processes associated with computerized point of sale systems, visual planning and retail procurement/ inventory control.
Comprehensive Benefits
- Energizing Employee Culture where you are encouraged to be your true self!
- Comprehensive learning and development programs to help you master your craft.
- Inclusive and diverse employee engagement events all year-round.
- Exclusive discount and travel programs with Four Seasons
- Competitive wages and benefits
- Medical Insurance after 30 days of employment
- Employer-paid Dental and Vision insurance
- 401(k) and Retirement Plan Matching
- Employee Assistance Program
- And so much more!
“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Science and Customer Service -
Industries
Travel Arrangements and Hospitality
Referrals increase your chances of interviewing at Four Seasons Hotels and Resorts by 2x
See who you knowGet notified about new Retail Manager jobs in Orlando, FL.
Sign in to create job alertSimilar jobs
People also viewed
-
Store Assistant Manager
Store Assistant Manager
-
Store Manager
Store Manager
-
RETAIL MANAGER
RETAIL MANAGER
-
Retail, Assistant Store Manager Sales
Retail, Assistant Store Manager Sales
-
RETAIL MANAGER
RETAIL MANAGER
-
66175 Store Manager
66175 Store Manager
-
Assistant Store Manager
Assistant Store Manager
-
Store Manager (on-site)
Store Manager (on-site)
-
STORE MANAGER
STORE MANAGER
-
Retail Store Manager
Retail Store Manager
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More