Route Support Supervisor

Job Description

Leadpoint Business Services is currently seeking a dynamic leader for a Route Support Supervisor position at our St. Augustine, FL location. This Supervisory position implements workforce management programs and has overall accountability for the performance of Leadpoint’s team at the assigned location. Your responsibilities include program implementation, personnel management, and operations. In this leadership role, you’ll work as a liaison between the workforce, client and Leadpoint’s support personnel.

You’ll also perform additional functions like customer service and communication across the workforce; hiring and recruiting of employees; HR administrative tasks; troubleshooting and resolution of performance issues; data tracking and reporting of individual KPIs; and safety program management.

The ideal candidate would be a great fit for this job by showcasing competency in leadership, communication, detail orientation, and problem solving. This supervisory position includes supervision of a team of direct reports. Your experience in route management is required.

Yearly salary range: $61k-$65k

Benefits Of The Route Support Supervisor

Training Provided

Strong Benefits Package

Paid Time Off

Bonus Potential based on performance

Opportunities for advancement

Responsibilities Of The Route Support Supervisor

Supervision of On-Route Support Personnel

Customer Service and Communications

Hiring and Training

Administrative and Payroll management

Manages Data tracking and reporting

Safety Program Oversight

Requirements Of The Route Support Supervisor

Computer Proficiency – Microsoft Office

Interpersonal Skills: Proficient communicator capable of effectively engaging with driver

helpers, support staff, department managers, and senior management to ensure seamless

coordination and alignment of operations

Bilingual in Spanish/English preferred

Highly Preferred: Route Supervisor experience in the Waste industry

Leadership Skills: Inspiring leader adept at motivating and empowering team members to

maintain operational efficiency and meet performance targets in the dynamic environment of

residential recycling routes.

Problem-Solving Skills: Quick-thinking problem solver with the ability to identify and

address issues such as route disruptions and defects to minimize impact on service delivery

and customer satisfaction.

Time Management: Efficient time manager skilled in prioritizing tasks and allocating

resources effectively to meet tight deadlines inherent in the daily operations of residential

recycling routes.

Technical Capacity: Possesses hands-on experience and technical expertise relevant to the

waste and recycling industry, including familiarity with labor efficiency, enabling effective

troubleshooting and optimization of operations and related processes.

Learning Orientation: Demonstrates commitment to continuous learning and skill

development, evidenced by the ability to adapt to new technologies, processes, and

organizational practices. Focused on fostering a culture of collaboration, learning, adoption,

and accountability for skills transfer within the team.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Leadpoint Business Services:

Leadpoint works with recycling companies across the U.S. as an operating partner. We provide full-time work teams, consulting, and technology that helps recycling plants control costs, advance performance and mitigate risk. Founded in 2000, Leadpoint is recognized as the recycling industry’s leading operating partner. This job description is intended to describe the general nature, complexity, and the level of work performed by employees assigned to this position, and it must not be interpreted as an exhaustive list of responsibilities, rights and / or skills required. Do not prescribe or restrict the work that can be assigned.

This is a safety sensitive position for which impairment while working presents substantial risk of injury so the company will be testing for THC.

Company Description

At Leadpoint, we put people to work in recycling jobs. This growing industry has interesting work and an opportunity to learn new skills. Recycling jobs from Leadpoint offer the potential for advancement, relocation, and leadership opportunities for people who are willing to work hard.

We employ full-time teams of recycling employees and embed them in our customers’ recycling plants – or MRFs – across the country. You’ll work as part of a team, under a Leadpoint onsite manager.

Leadpoint will treat you with respect, pay you well and keep you safe. A job with Leadpoint is a job you can stick with.

We've been the leaders in high-performance work teams since 1994.

At Leadpoint, we put people to work in recycling jobs. This growing industry has interesting work and an opportunity to learn new skills. Recycling jobs from Leadpoint offer the potential for advancement, relocation, and leadership opportunities for people who are willing to work hard. We employ full-time teams of recycling employees and embed them in our customers’ recycling plants – or MRFs – across the country. You’ll work as part of a team, under a Leadpoint onsite manager. Leadpoint will treat you with respect, pay you well and keep you safe. A job with Leadpoint is a job you can stick with. We've been the leaders in high-performance work teams since 1994.