Sales Assistant
Pay found in job post
Retrieved from the description.
Base pay range
$20.00/hr - $25.00/hr
About Zegna
Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future.
YOUR OPPORTUNITY
As a Sales Assistant for Zegna, you will aid in transforming a customer’s store visit into a memorable luxury shopping experience. As Brand Ambassadors, you help support the Customer Advisors and help create an atmosphere of passion and enthusiasm for the Zegna collections.
Reporting directly to the Store Manager, you will support the sales team through retail operational excellence and aid in ensuring the stores’ overall image. The role stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand.
This role is based in our 57th street Flagsip.
How You Will Contribute
Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future.
YOUR OPPORTUNITY
As a Sales Assistant for Zegna, you will aid in transforming a customer’s store visit into a memorable luxury shopping experience. As Brand Ambassadors, you help support the Customer Advisors and help create an atmosphere of passion and enthusiasm for the Zegna collections.
Reporting directly to the Store Manager, you will support the sales team through retail operational excellence and aid in ensuring the stores’ overall image. The role stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand.
This role is based in our 57th street Flagsip.
How You Will Contribute
- Actively communicate customer, product, and other store information within the store team to ensure customer and business needs are met.
- Support selling flow activities by consistently updating customer profiles, executing gift packages and aid in the overall preparation for client appointments
- Create Calendar for confirmed appointments
- Support with pulling + organizing product for large scale appointments
- Ensure POS and Alteration Stations are stocked + organized
- Consults with Customer Advisors to discover their needs by exploring customer preferences and occasions for which the customers are shopping.
- Utilize company provided (iPod/iPad) technology to offer a complete and integrated luxury experience.
- Take ownership of resolving customer issues or complaints with empathy, while adhering to Zegna customer service policies such as alteration, damage, and repair, global return policies, etc.
- Support the MTM department in entering orders in FIT when floor support is not needed
- Drive and perform onsite audits of store physical inventories
- Ensure in-store visual merchandising adheres to Merchandising guidelines
- Purchase of all packing related materials, packaging, and general supplies for the store
- Support back of house operations (shipping & receiving items)
- Adhere to Zegna store operations and time and attendance policies and standards.
- Is passionate and open-minded
- Generates customer delight
- Proficient with digital technology
- Excellent written and verbal communication skills
- The hiring range for this position ranges from $20-$25/hr. The rate of pay offered will be dependent upon candidates' relevant skills and experience.
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Sales and Business Development -
Industries
Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at Zegna by 2x
See who you knowGet notified about new Sales Assistant jobs in New York, NY.
Sign in to create job alertSimilar jobs
People also viewed
-
Seasonal Sales Associate, Part-Time - Bond
Seasonal Sales Associate, Part-Time - Bond
-
Sales Development Associate
Sales Development Associate
-
Experienced Automotive Sales Consultant
Experienced Automotive Sales Consultant
-
Sales Professional, Dior
Sales Professional, Dior
-
SOHO Sample Sale Associate
SOHO Sample Sale Associate
-
Field Sales Representative - New York City
Field Sales Representative - New York City
-
Sales Associate – new opening SOHO
Sales Associate – new opening SOHO
-
Seasonal Sales Assistant - Fifth Avenue Mansion
Seasonal Sales Assistant - Fifth Avenue Mansion
-
Sales Development Representative
Sales Development Representative
-
PT Sales Associate: Dandelion Chocolate
PT Sales Associate: Dandelion Chocolate
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More