Join Baked by Melissa as a Sales Associate and become a vital part of our sweet-loving team! At Baked by Melissa, we’re not just about cupcakes; we’re about creating delightful experiences that leave our customers smiling from ear to ear. As a Sales Associate, you’ll be our enthusiastic BRAND AMBASSADOR, spreading happiness and Making Life Sweeter one cupcake at a time! You’re not just selling treats – you’re crafting memorable moments and turning first-time visitors into lifelong Baked by Melissa enthusiasts. Be the face of positivity and high energy, ensuring every interaction leaves a lasting impression. Join us in making every day a little sweeter for our amazing customers!
What You’ll Do
Provide outstanding customer service in alignment with Baked by Melissa’s SWEET experience (Smile, Welcome, Educate, Ensure, Thank).
Welcome customers with a sincere greeting and a smile.
Spark genuine and informative conversations with everyone who walks through our doors.
Serve customers by assisting them in selecting Baked by Melissa’s bite size treats.
Thorough understanding of Baked by Melissa’s products, delicious ingredients, and in-store promotions.
Responsible for handling all cash and credit card transactions within the store and utilizing a Point of Sale (POS) system.
Complete opening/closing checklists including inventory counts.
Meet and exceed sale goals by engaging with customers, suggestive selling, sharing product knowledge and providing a SWEET experience
Assist with inventory, including but not limited, to receiving and stocking merchandise.
Respond to customers’ questions and concerns with a sense of urgency.
Alert management of potential security issues.
Other duties as assigned
Qualifications
High School diploma or GED required
18 years of age or older
Availability to work retail hours including weekends
Capable to lift 30 pounds or more
Ability to smile all day!
COVID Vaccine required; will only accept a declination for medical or religious reasons
Benefits And Perks
Opportunities for growth
50% employee discount on our bite-size treats
Option to pick up additional shifts at other Baked by Melissa locations
Employee recognition programs
Sweetest Vibes around!
Baked by Melissa is committed to always being a company that celebrates diversity, equality and inclusion. We strive to recruit and retain people who are committed to creating an inclusive and respectful environment that is essential for individual and company success. We do not discriminate based on race, gender, religion, health, personal beliefs, age, family or parental status, or any other status. Join Baked by Melissa in making life sweeter!
Seniority level
Entry level
Employment type
Part-time
Job function
Sales and Business Development
Industries
Food and Beverage Services
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