Sales Associate

At Lacoste, we think Life is a Beautiful Sport and hope you do too. If you want to be a part of a culture that values performance, innovation and joie de vivre then keep reading. Are you naturally competitive? Do others look to you for inspiration? Are you happy and upbeat? Do you want to play on the best team? If you answered yes, we want to talk with you! Lacoste strives to hire only the very best players who are at the top of their game. At Lacoste, it is all about the right attitude and we are looking for a few new Brand Ambassadors to join our winning Sales Team.

A Lacoste Sales Associate is responsible for achieving individual sales goals by communicating the features and benefits of our product and developing clients and client lists to build relationships with our customers to increase sales. In addition, our Sales Associates assist in the overall maintenance and visual presentation of the stores. ---

Essential Job Responsibilities:

Customer service and sales

- Desire to achieve and exceed individual sales goals and KPI’s as determined by your Store Manager.

- Passion to connect with customers and cultivate personalized relationships to drive sales.

- Be perceptive to customer’s wants and needs and utilize product knowledge to ensure customer satisfaction.

- Embrace a culture that puts the customer experience first and foremost.

- Exude a self-confidence reflective of our Brand Vision.

Operations:

- Assist with the store’s visual directives and maintain standards of housekeeping.

- Develop a full understanding of computer systems to ring transactions and perform other functions, such as merchandise transfers and order fulfillment.

- Protect store assets and inventory through awareness of loss prevention procedures. Report violations to the supervisor.

- Become familiar with inventory levels and understand how to use systems to check availability and perform inter-store transfers.

- Assist with all other duties as required by store management.

Requirements/Qualifications:

- Desirability and drive to hit performance targets.

- Passion for providing outstanding customer service.

- Excellent communication and technical skills.

- Naturally competitive, outgoing and fun personality.

- Authentic approach to clienteling and building long term relationships with customers with a focus on building sales.

- Work collaboratively with all other Lacoste team members to achieve goals.

- Sales experience in retail apparel a plus.

Core Values and Traits:

Play to Win:

· Have the ability to take responsibility for results.

· Be responsive and able to address questions and issues every day.

· Be able to recognize the contributions of others.

· Able to recognize success as well as failure and being able to learn both individually and collectively from past experiences, retaining best practices.

Play by Daring:

· Willing to take risks and create new ways of working together.

· Being capable of changing conventional ways and doing what makes sense even when faced with challenges.

· The ability to take the road less traveled and going beyond current trends to achieve results.

· Have the ability to excite our customers with innovation.

Play as one Team:

· Able to share opinions and information to work together differently.

· Building trust and cooperation among associates to make important decisions.

· Learning to execute solutions and face difficult problems together.

· Cultivate strength and cooperative spirit.

· Share achievements within and between teams throughout the organization.

Play with Elegance:

· Being considerate of other people’s point of view.

· Recognizing that diversity in terms of opinions and approaches is an opportunity to explore new creative ways of thinking.

· The ability to have open and direct communication that fosters people development.