Fohr

SENIOR ASSOCIATE, CLIENT SERVICES – SPORTS FOCUSED

Fohr New York, NY
No longer accepting applications

SENIOR ASSOCIATE, CLIENT SERVICES – SPORT FOCUSED

LOCATION: NYC - LES (HYBRID, 3/2)

EMPLOYMENT STATUS: FULL TIME

SALARY: $77,250 - $87,550

REPORTS TO: SENIOR MANAGER/MANAGER


POSITION SUMMARY:

Fohr, an influencer marketing platform and full-service agency in NYC, is currently seeking a full-time Senior Associate to join our dynamic client services team. This position sits on a team dedicated to a major sports retailer. 


A Senior Associate executes whole/partial scopes, led by senior members of the team, as an individual contributor. In this role, the Senior Associate will be responsible for owning end to end deliverables, including influencer identification and rationale, influencer outreach and contracting, influencer kickoffs and briefing documents, ongoing influencer relations, content review, pushing content live, ongoing campaign measurement, campaign reporting, and internal campaign management activities such as updating budget trackers.


The Senior Associate knows that a successful campaign relies on a strategic influencer list and can independently craft one that addresses the client brief and business needs. The Senior Associate is then the day-to-day influencer point of contact, and is responsible for ushering them through a campaign, ensuring timely and on brief deliverables, as well as a positive Fohr experience. Senior Associates are expected to form relationships with influencers and their management teams, and ensure the client is as visible and involved in the process as desired.


This role is responsible for supporting the Manager (and other senior leaders) with ongoing client relations, including contributing to meeting agendas and status documents, maintaining client-facing trackers, ongoing reporting data, content attribution, email updates, and other activities unique to that brand/client.  


The Senior Associate is expected to be fully versed in Fohr’s proprietary tools, and ongoing updates, and champion ways of working using them with clients and influencers.


The Senior Associate is expected to monitor campaigns daily, attributing deliverables as live, and understanding how and why they are performing the way they are. This role should have a solid understanding of available KPIs and how best to achieve them. The Senior Associate is expected to speak to a campaign’s ongoing success and be able to quickly brief in senior leaders and/or strategy partners. They are expected to develop thought starters on how to optimize the current campaign, provide guidance and best practices to influencers, provide rationale and context to clients, and spot and propose new opportunities to their senior team leads. The Senior Associate is also responsible for sharing ongoing wins to the team and their clients.


This role is one that grows into a management position, Manager, and as such, the Senior Associate will be expected to exhibit team support, leadership, self-motivation, ownership of timelines and expectations, clear communications, and an ability to manage up. It is crucial that a Senior Associate be an expert in all things execution before growing into a teaching and management position. Before moving out of this role, you must show excellence in 1:1 influencer and client communications, competence in holistic strategy, a track record of learning and building on past experiences, and a strong desire to take on more, without removing current volume.


This role is expected to last 2-4 years and has a growth trajectory towards Manager. 


ADDITIONAL RESPONSIBILITIES:

  • Cross functional Collab: You are responsible for following processes of collaboration with our cross functional teams to deliver an excellent client experience to retain business.
  • Leading by Example: You understand that you set an example for junior team members and must aim for excellence in day to day operations
  • You will operate with humility, are consistently open to feedback and personal professional growth
  • You assume positive intent when interfacing with internal and external partners
  • You show an ability to creative problem solve and bring a high level of curiosity to all that you do/learn
  • Managing Up: You will learn how to identify opportunities and spot oncoming challenges early to partner with senior team members to navigate each
  • You will begin to understand the art of narrative in presenting client-facing materials
  • You show a high level of understanding of campaign metrics and dedication to developing an ability to draw insights
  • You are an active student of marketing, learning the marketing mix that Influencer plays into. You are actively learning about the influencer space. You stay active in understanding your clients’ industries and competitive activity
  • You are responsible for understanding Fohr’s influencer POV and stay in tune with all marketing activity
  • Influencer marketing is inherently human-first, and as such, Fohr is an extremely social company. This role is expected to participate in all influencer/client/team-facing events and contribute to company initiatives. 


QUALIFICATIONS:

  • 3-5 years agency marketing experience, preferably in Influencer marketing
  • Experience with athletes or athlete-adjacent influencers
  • Proven individual contributor
  • Some experience in all required tasks associated with the role: budgets/timelines, talent/influencer contracting, content briefing and review, reporting/campaign analysis
  • Strong written and verbal communication skills
  • Proficiency in Google Suite and Microsoft Office required; Slack, Pitch.com preferred
  • Active on social media (TikTok, Instagram)
  • Must be extremely personable and easily relate to others  
  • Writing examples and presentations may be requested
  • References required (preferred: client, peer, supervisor, employee)


ABOUT US:

Founded in 2013, Fohr is an influencer marketing platform. We’ve built a self-serve platform that allows you to run the best influencer marketing campaigns imaginable. We run managed campaigns from $25,000 to a million dollars, from one to 4,000 influencers. More about Fohr: https://www.fohr.co/about-us. 


PERKS & CULTURE:

Fohr offers a competitive salary and benefits package including:

  • Medical, Dental, Vision, Long and Short-term Disability
  • 401K with matching
  • Commuter and Flex Spending
  • Flexible Vacation
  • Pet friendly environment
  • Upbeat, stylish studio space with a bar in the office
  • Summer Fridays and one week winter office closer
  • Hybrid 3 days in office 2 days remote environment


Our culture is rooted in internal and external partnership, collaboration, and respect. 


FOHR VALUES:

  • Excellence – We strive not just for your best, but for a level right beyond that high mark.
  • Individuality – We have a Fohr way of doing things / Thinking differently is in our DNA.
  • Curiosity – We seek to understand the things we don’t agree with, we investigate ideas before discarding them and question the status quo instead of following it.
  • Ownership - We are dependable and deliver on expectations.
  • Camaraderie – We look to build meaningful relationships in the workplace.
  • Optimism – We believe deeply in the potential of our colleagues and clients and give the support and encouragement needed to reach that potential.


EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Fohr is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other basis prohibited by federal, state or local laws.







  • Employment type

    Full-time

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