Senior Associate, People Operations

CONVENTUS MISSION AND VISION

Conventus Holdings Corporation was envisioned and created to reduce the number of economic intermediaries involved in the origination, funding and investment in the $25 billion real estate bridge loan market place. True to the Latin origin of the company’s name, “to bring together,” CHC existence and strength is anchored to a business model that removes unnecessary economic intermediates so that it can provide superior pricing and service to its clients. Our competitive edge in executing our mission is assembling, nurturing, and developing a collaborative group of talented individuals. To that end, diversity of experiences, perspectives, skills, and cultures is core to our mission and team.

POSITION

Full-Time, Non Exempt, Salaried, Performance-Based Bonus

LOCATION: San Francisco, CA

Required 4 days per week in the office (Mon-Thu). Please do not apply if this does not align with you.

We are seeking a detail-oriented and highly organized Senior Associate, People Operations to join our team during a pivotal stage in our company's growth. As an Senior Associate, People Operations, you will play a crucial role in our success by executing on our mission to serve our employees. The ideal candidate should have workplace and onboarding experience, be detail-oriented, highly organized, and have a genuine desire to go the extra mile for our employees. This is a fast-paced role in an ever-changing environment, so the ability to be flexible and adaptable is key to success. If you thrive on ownership, creativity, and collaboration, then this is the role for you.

Responsibilities:

Event Planning

• Strategically plan and coordinate team-building activities and corporate events, aligning with organizational goals.
• Oversee all aspects of event logistics, including budgeting, vendor negotiations, and execution, ensuring alignment with strategic objectives.

Recruiting Operations

• Collaborate with business leaders to develop and refine job descriptions that align with organizational needs and goals.
• Conduct high-level candidate screenings and assessments to identify top talent.
• Manage the entire recruitment process, including job postings, interview scheduling, and candidate coordination, ensuring a strategic approach to talent acquisition.
• Maintain and oversee candidate records and recruitment databases, ensuring data integrity and strategic use of information.

Payroll Administration

• Address and resolve payroll discrepancies, inquiries, and issues promptly and professionally.
• Be the primary point of contact to troubleshoot any system-related issues for Conventus employees.
• Keep up-to-date employee records, including salary or manager changes.

Culture Building

• Conduct and facilitate day 1 and beyond onboarding sessions for new hires.
• Oversee and manage the Engage platform, driving content development initiatives to align with company objectives.
• Develop and improve resources on SharePoint (company intranet) for information accessibility.
• Assist with various office duties including answering phones, distributing and scanning mail, ordering weekly office lunch, and stocking office snacks.
• Ensure the accuracy and integrity of all data entry related to onboarding and HR systems.

Requirements:

• Education and Experience:
• Bachelor’s degree
• 4+ years of people operations or workplace experience
• Team player who thrives in a fast-paced environment and is willing to roll up your sleeves to get things done.
• Experience working with Microsoft Suite (Outlook, SharePoint, Engage, Admin)
• Experience with TriNet platform.

Mindset and Character

At CHC, we look for future employees who demonstrate and have the mindset and character of our following 5 core values:

Outperform:

• Consistently achieves and exceeds expectations
• Has a curiosity to explore new avenues for growth and/or efficiency
• Strives for excellence and is accountable for area of responsibility
• Encourages other team members to reach such a level
• Fundamentally hard working

Diligence:

• Thoroughly completes tasks at hand
• Performs duties in a way that is focused around protecting capital
• Employs a level of care and attention to detail in all activities

Responsiveness:

• Demonstrates prompt and effective communication in all situations
• Anticipates the needs of clients and colleagues, acting swiftly to address them
• Balances urgency with quality, ensuring timely and thoughtful responses that align with company goals

Communication:

• Gathers and shares customer information and needs
• Timely shares information about loan and business risk
• Shares ideas and learning moments across the team
• Embraces the communicative and proactive management style

Delight the Customer:

• Strict customer focus across all activities
• Clients always come first
• Continuously thinking of ways to enhance the client experience
• Don’t sweat the small stuff, play the long game with clients

CONVENTUS BENEFITS

• Integrated PTO annually
• Health Benefits (Health, Vision, Dental)
• Life Insurance Coverage
• 401k

DEPARTMENT

Office of the COO