Senior Business Solutions Analyst

Eleven Recruiting is searching for a Senior Business Solutions Analyst to join one of our largest real estate investment clients. This is a hybrid role in Los Angeles, CA. The Senior Business Systems Analyst will collaborate with internal and external stakeholders across functional domains, including end users and IT staff, to ensure the Business Applications group provides leadership and support during projects. Acting as an internal consultant, the analyst will offer technical guidance, business process expertise, and research new technologies. They will serve as a subject matter expert in business applications and processes, gathering project requirements and recommending technical strategies to achieve group goals. A key responsibility is leading the Business Applications group and workstreams involved in Yardi's implementation, covering design, business process changes, testing, data migration, and training. Post-implementation, the role includes ongoing support such as stabilization, training, issue resolution, user administration, enhancements, and upgrades.

In addition to these responsibilities, the Senior Business Systems Analyst will assist in continually improving the group's operations related to project management, administrative and end-user support of applications, and project and resource planning. This includes working closely with team members to understand challenges, improve processes, and implement solutions. The analyst must understand the procedures and expected system performance associated with new information technologies and collaborate with other IT team members to implement them. They will share responsibility with other team members to ensure on-time, high-quality product delivery, necessitating a clear understanding of expectations and capabilities and the ability to act as an effective team member.

Responsibilities:

• Assist in improving the internal operations of the Business Applications group to more effectively serve the business.
• Apply systems knowledge to analyze, design, and develop business applications, usually as part of a team.
• Formulate and define an application's scope and objectives and devise and modify procedures to solve business problems.
• Develop business relationships and integrate activities with other IT groups to ensure the Business Applications group's project efforts are successfully implemented and supported.
• Manage each project's plan, scope, budget, and timeline.
• Document comprehensive business requirements gathered through sessions with customers and subject matter experts.
• Coordinate requirement review and update sessions with the project team, including development quality assurance (QA), and procure related signoffs and approvals from business users.
• Lead projects or regularly coach other project personnel to ensure business application systems are developed in compliance with architectural standards and established methodologies and practices.
• Participate in or lead the QA process, and coordinate UAT activities with business users.
• Monitor and report regularly to management on the status of project efforts, including issues that could inhibit reaching project goals and implementing corrective actions.
• Foster and maintain good relationships with customers and IT colleagues to meet expected customer service levels.
• Provide weekly and ad hoc progress status updates.
• Participate in the evaluation and implementation of software packages.
• Participate and lead internal and external project teams.
• Cultivate vendor interactions and relationship management.
• Support application(s) with stabilization, training, issues resolution, user administration, enhancements, and upgrades.

Qualifications and Experience:

• Bachelor's degree in a related discipline or equivalent work experience required.
• 7+ years of experience as a business analyst and project manager.
• Accounting and finance experience with strong knowledge of key business processes required.
• Significant real estate industry experience required.
• Excellent verbal and written communication skills.
• Excellent project management and leadership skills.
• Process mapping and process engineering skills.
• Broad technical knowledge, with hands-on experience coordinating and deploying systems requirements.
• Knowledge and experience in supporting both large and small systems.
• Knowledge of system design, testing, and documentation.
• Strong analytical, problem-solving, and conceptual skills.
• Intermediate to advanced skills with MS Word, Excel, PowerPoint, and Visio

Current/Future Application Environment:

• Yardi
• NexusPayables
• JD Edwards
• SharePoint
• Concur
• Business intelligence - Microsoft Power BI, Essbase
• Data warehousing
• Salesforce
• Argus
• ServiceNow
• VTS
• Oracle Unifier
• Anaplan