Senior Community Manager
Senior Community Manager
Realty Operations Group
North Miami, FL
See who Realty Operations Group has hired for this role
Summary: The Senior Community Manager oversees all property operations relative to revenue, capital and operating expenditures. This oversight is centered on successful property outcomes in the areas of tenant satisfaction, occupancy, property maintenance, marketing, and property financial performance.
Essential Duties And Responsibilities
Category
Description
Marketing & Advertising
Marketing and advertising the property to attract new tenants including creating listings and surveying market rates. The primary activity is to create leads for the Leasing team and provide weekly marketing activity reporting (how many leads did marketing activities generate).
Tenant Relations
Building and maintaining positive relationships with tenants, responding to their inquiries, addressing complaints and concerns, defining, and executing events, resolving any disputes that may arise, and maintaining the tenant request pipeline.
Leasing
Showing the property, managing leads / traffic / applications, preparing and executing lease agreements including appropriate lease terms and addenda, managing lease renewals and terminations, and providing weekly leasing statistics / reporting.
Tenant Occupancy
Manage the team that ensures a smooth Tenant move-in, required apartment maintenance, Tenant move-out, apartment preparation for the next Tenant and provide weekly apartment turn statistics / reporting.
Tenant Billing
Ensure that Tenant billing information is accurate and billed on a timely basis including reviewing and editing new leases for billing accuracy, completing billing changes during tenancy, and ensuring that rent changes month to month are not out of the ordinary.
Accounts Receivable / Collections
Ensure that payments are received and applied correctly against open receivables, manage late notices and accounts receivable aging through to collections, managing Tenant collection against policies and moving Tenants into a legal process that may result in a court appearance and ultimately, eviction, and provide weekly Accounts Receivable statistics / reporting.
Property Maintenance
Maintaining the property and ensuring that has great curb appeal and is kept in good condition including arranging for repairs and maintenance as needed, performing regular inspections, and managing any necessary renovations or upgrades. Ultimately, the Property Manager is responsible for maintaining and tracking both the regular maintenance schedules and for creating the 5-year capital plan.
Budgeting / Forecasting & Financial Management
Developing and managing the property’s budget, including tracking expenses and revenues, approving bill payment, and reporting financial information to the property owner including monthly variance and quarterly summary reports.
Compliance / Regulatory / Risk
Ensure that the property follows all relevant laws and regulations, including local building codes, safety regulations, and fair housing laws, and maintain / report on the risk pipeline.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/Or Experience
Bachelor’s degree from a four-year college or university
5 to 10 years related experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties And Responsibilities
Category
Description
Marketing & Advertising
Marketing and advertising the property to attract new tenants including creating listings and surveying market rates. The primary activity is to create leads for the Leasing team and provide weekly marketing activity reporting (how many leads did marketing activities generate).
Tenant Relations
Building and maintaining positive relationships with tenants, responding to their inquiries, addressing complaints and concerns, defining, and executing events, resolving any disputes that may arise, and maintaining the tenant request pipeline.
Leasing
Showing the property, managing leads / traffic / applications, preparing and executing lease agreements including appropriate lease terms and addenda, managing lease renewals and terminations, and providing weekly leasing statistics / reporting.
Tenant Occupancy
Manage the team that ensures a smooth Tenant move-in, required apartment maintenance, Tenant move-out, apartment preparation for the next Tenant and provide weekly apartment turn statistics / reporting.
Tenant Billing
Ensure that Tenant billing information is accurate and billed on a timely basis including reviewing and editing new leases for billing accuracy, completing billing changes during tenancy, and ensuring that rent changes month to month are not out of the ordinary.
Accounts Receivable / Collections
Ensure that payments are received and applied correctly against open receivables, manage late notices and accounts receivable aging through to collections, managing Tenant collection against policies and moving Tenants into a legal process that may result in a court appearance and ultimately, eviction, and provide weekly Accounts Receivable statistics / reporting.
Property Maintenance
Maintaining the property and ensuring that has great curb appeal and is kept in good condition including arranging for repairs and maintenance as needed, performing regular inspections, and managing any necessary renovations or upgrades. Ultimately, the Property Manager is responsible for maintaining and tracking both the regular maintenance schedules and for creating the 5-year capital plan.
Budgeting / Forecasting & Financial Management
Developing and managing the property’s budget, including tracking expenses and revenues, approving bill payment, and reporting financial information to the property owner including monthly variance and quarterly summary reports.
Compliance / Regulatory / Risk
Ensure that the property follows all relevant laws and regulations, including local building codes, safety regulations, and fair housing laws, and maintain / report on the risk pipeline.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/Or Experience
Bachelor’s degree from a four-year college or university
5 to 10 years related experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Some lifting; typically 25lbs. or less.
- Ability to climb up to four flights of stairs to access units.
- Ability to walk several acres to tour the community.
- Ability to stand for long periods.
- Ability to sit at a desk for long periods.
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Marketing and Sales -
Industries
Real Estate
Referrals increase your chances of interviewing at Realty Operations Group by 2x
See who you knowGet notified about new Senior Community Manager jobs in North Miami, FL.
Sign in to create job alertSimilar jobs
People also viewed
-
Social Media Manager
Social Media Manager
-
Gig Work Mentor - Social Media Manager
Gig Work Mentor - Social Media Manager
-
Digital Marketing Manager
Digital Marketing Manager
-
Manager, Social Media and Influencer Marketing - Hybrid
Manager, Social Media and Influencer Marketing - Hybrid
-
Manager, FIFA Community Customer Care, FIFA World Cup 2026
Manager, FIFA Community Customer Care, FIFA World Cup 2026
-
Post Booking Marketing Manager
Post Booking Marketing Manager
-
Marketing Manager
Marketing Manager
-
Marketing Manager - Lifestyle Hotel Brand
Marketing Manager - Lifestyle Hotel Brand
-
Community Manager - City Place Apartments
Community Manager - City Place Apartments
-
Social Media Creative Manager
Social Media Creative Manager
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More