Location: Southern Maryland (Must be located in or willing to relocate)
Make a meaningful impact by joining our team! We are seeking an experienced Senior Energy Auditor to lead our field staff and conduct residential home energy assessments in accordance with utility program standards. This is a field-based role that involves travel within Maryland.
Why You'll Love Working With Us
Flexible workplace arrangements and a focus on work-life balance
Opportunities to give back through donation matching and volunteer initiatives
Investment in your growth through tuition reimbursement, 401(k) matching, Employee Stock Purchase Plan, and access to professional development resources
And much more! (Feel free to inquire about additional perks and benefits.)
Your Key Responsibilities
Manage field auditing staff to optimize customer scheduling, workload, and pipeline
Contribute to new customer acquisition tactics, such as marketing, in-person events, and promotions
Coordinate between program subcontractors and auditing staff to minimize customer inconvenience during scheduling
Manage subcontractors to promote conversion efforts and strengthen relationships with installation contractors
Handle invoicing for audits, HVAC services, and jobs
Manage and track inventory of direct install measures for internal auditing staff
Contribute to the professional development of auditing staff by enhancing their audit performance, reporting productivity, building science knowledge, and customer-facing communication skills
Coordinate with or follow up on program Quality Assurance activities, such as field inspections and customer surveys
Conduct comprehensive home energy assessments in residential homes, including attics, basements, and crawl spaces as needed
Perform initial air leakage testing and visual inspection of existing equipment to investigate the main drivers of energy consumption and comfort issues within the home, in a timely and efficient manner
Install instant savings measures, such as light-emitting diodes (LEDs), showerheads, and other energy-saving devices
Prepare summary reports identifying opportunities found during the visit
Promote and encourage the adoption of recommended energy-saving measures
Provide information to customers on available incentives, resources, and assistance, including scheduling help for comprehensive projects through program-selected installation contractors
Address any customer escalations related to energy assessments or scheduling
Monitor program budgets and adjust staffing, scheduling, and operations as necessary
Required travel within the service territory (Waldorf, White Plains, Hughesville, Prince Frederick, and Leonardtown) up to 60% of the time for site visits, trainings, and other duties
Minimum Qualifications
Bachelor's degree in Engineering, Energy, Sustainability, or a related discipline
OR
High School Diploma/GED with 4+ years of professional experience promoting energy efficiency in the residential sector and/or operations/service crews
Basic mechanical skills and ability to install basic home items, such as light bulbs, showerheads, and potentially thermostats with training
Ability to lift boxes no heavier than 30 pounds, climb stairs and ladders, drive, walk, stand, and perform above-head arm movements
Reliable vehicle and the ability to pass a Motor Vehicle Record (MVR) check
Preferred Qualifications
BPI certified Building Analyst or Energy Auditor
Experience with energy modeling software
Understanding of building science applications or construction background
Experience with the home improvement market in Maryland (direct experience in production, operations, or sales)
Advanced knowledge of residential energy-efficient technologies
Customer service and/or sales conversion experience
Experience with logistics, operations, or field service deployment
Professional Skills
Excellent verbal and interpersonal skills
MHIC or HVAC license (a plus)
Outstanding analytical, writing, and communication skills
Proficiency in Microsoft Office suite
Ability to work with all levels of internal staff, as well as external clients and vendors
Excellent problem-solving skills with the ability to analyze situations, identify existing or potential problems, recommend solutions independently, and then share with a larger team
Employment Type: Full-Time
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Human Resources Services
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