Server Administrator II

Job Summary

Works on Salt Lake County's Information Technology server infrastructure and third-party applications hosted locally and in the cloud. Serves as a second-tier contact for user inquiries and support for the Server Administrator I’s.

Minimum Qualifications

Bachelor’s degree from an accredited college or university in Information Technology or other closely related field, plus two (2) years of related experience; OR an equivalent combination of six (6) years of related education and experience.

Two (or more) of the following certifications preferred ITIL, VMware Certification, Cisco Data Center Certification, SNIA Certification, Rubrik Certification, Microsoft Certification (Server, Azure, DevOps, Office 365, etc.) or similar professional certification.

Due to the nature of this position, the successful applicant must pass a required pre-employment background check and subsequent mandatory background checks in accordance with current County Human Resources policy requirements.

Essential Functions

• Designs, builds, configures, and maintains servers in the Salt Lake County Information Services enterprise server farm, including development, test, and production environments
• Ensures timely and effective delivery of new configurations, hardware, and software upgrades
• Stays current with server technologies and best practices; identifies and documents process improvement opportunities to optimize servers
• Ensures technical requirements, project plans, and change control procedures are met
• Conducts after-action-reviews and addresses and resolves findings
• Maintains access privileges and file version consistency across all production and test/development server environments
• Designs, implements, and maintains consistent storage, backup, and disaster recovery procedures
• Functions as technical liaison between agencies, end users, and project managers
• Supports enterprise and third-party applications
• Implements and maintains virtual infrastructure environment
• Maintains compliance with security and software patches/updates
• Maintains compliance with established IT standards, policies, and best practices
• Resolves problems and works with other teams to ensure 24×7 missions-critical server availability, reliability and performance
  
  
  

Knowledge, Skills And Abilities (ksa)

Experience and Knowledge

• Administration and support of 400+ servers on multiple platforms, operating systems, onsite and in cloud within a large diverse enterprise environment
• Windows and Linux server OS
• Microsoft Exchange and SharePoint technologies
• Enterprise storage systems, fiber channel, and ISCSI
• Server virtualization, data center virtualization, and converged infrastructure
• Public/Government cloud technologies and infrastructure
• Active Directory and identity management services
• Microsoft PowerShell and server-related scripting
• Azure DevOps and Infrastructure as Code
  
  
  

Skills and Abilities to

• Communicate effectively, both verbally and in writing
• Provide exceptional customer service
• Solve complex problems; effectively apply general principles to specific conditions
• Facilitate projects and meetings as assigned, comfortable working with all levels of the organization
• Analyze business and technical processes and determine ways of making them more efficient
• Remain calm under stress and quickly adjust, evolve and multi-task between several competing priorities at once
• Maintain confidentiality and professionalism