Omnicell

Sr. Project Manager - Service Delivery

Omnicell Nashville, TN

Job Summary

JOB DESCRIPTION

Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so they can achieve the vision of the Autonomous Pharmacy. Join us as we build on our powerful combination of advanced automation, predictive intelligence, and expert services to create a safer future for patients—one where medication errors are a thing of the past. You’ll be joining an organization whose culture encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment. Join our growing company and help shape the future at Omnicell!

We are currently seeking a Sr. Project Manager to manage key projects with the goal of delivering every project on time, within budget and within scope. The ideal candidate will have excellent interpersonal and communication skills to drive projects efficiently and in an organized manner.

Responsibilities

  • Ability to project manage customer engagements of moderate complexity across all Omnicell product segments
  • Manage project timeline, scope, resources, and revenue forecasting according to the workplan and contractual commitments
  • Perform active maintenance and administration of workplan within PSA tooling
  • Document and communicate project status to project/customer teams
  • Proactively manage project risks/issues and facilitates challenging conversations with customer/leadership
  • Report on key financial metrics and deliver measurable performance outcomes
  • Delivery of customer risk reviews to internal leadership
  • Advanced knowledge in project management methodology, tools, and practices
  • Mentor other Project Managers through onboarding, customer relationship management, and project management best practices


Essential Functions

  • Leadership: Adapts to new situations in interacting with different stakeholders. Builds and maintains trusted relationships with key stakeholders. Advanced practice in emotional intelligence; manages emotions, as well as recognizes and influences the emotions of others. High degree of change-agility, flexibility, and adaptability.
  • Communication: Illustrates advanced communication in all areas of implementation of the project. Practices advanced facilitation of different meeting types including project kickoff, project status updates, customer account review, and project retrospective.
  • Influence: Takes action to influence cross-functional teams, communicates project vision, aligns teams to that vision, and actively manages team culture. Can influence and align customers to project vision. Accepts challenging conversations during presentations or meetings, actively listens and pulls from experience to facilitate collaborative support of the over-arching objective.
  • Problem Solving: Manages situations of substantial changes, conflicts and impasses through good relationships and interaction with stakeholders. Successfully navigates tough conversations and utilizes advanced problem-solving techniques with customers, project teams, and cross-functional stakeholders.
  • Disciplined Execution: Oversees the delegation of work for indirect reports and establishes a culture of teamwork and cooperation with a diverse team of varying levels of experience and background, while accomplishing the goals of the project.


Basic Qualifications

  • Bachelor’s degree or equivalent combination of education and experience including a minimum of five years’ project management
  • Experience in managing multi-solution, multi-year projects


Preferred Qualifications

  • Project Management Professional (PMP) certification
  • Master’s degree
  • Three years of experience working within healthcare information technology, professional services, or a customer-facing role


Work Conditions

  • Minimum 25% travel
  • Work across multiple time zones
  • Extended hours in front of a computer and using video technology
  • Must be willing and able to support work during non-business hours, including weekends and holidays as customer needs dictate


About Us

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”  

Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy. 

Our guiding principles inform everything we do: 

  • As Passionate Transformers, we find a better way to innovate relentlessly. 
  • Being Mission Driven, we consistently deliver on our promises. 
  • Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation. 
  • Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
  • In Doing the Right Thing, we lead by example in ALL we do. 


We value creating an inclusive culture and a healthier world through ESG initiatives, Employee Impact Groups, learning, well-being programs, and more. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

About The Team

Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com .

At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.

Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Project Management and Information Technology
  • Industries

    Hospitals and Health Care

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