Sterling B2Bi Production Specialist (100% remote)
Sterling B2Bi Production Specialist (100% remote)
SmartIPlace
United States
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Position: Sterling B2Bi Production Specialist
Location: 100% remote
Visa: USC or GC
Interview: Video
Exp Level: 13+ years
Responsibilities
Location: 100% remote
Visa: USC or GC
Interview: Video
Exp Level: 13+ years
Responsibilities
- To lead the flow of production system and process; to ensure production application and processes are executed as designed.
- Research and resolve complex technical problems or data discrepancies reported by client.
- Responsible for maintaining and upgrading corporate systems.
- Act as client support by identifying and responding to technical and non-technical issues or questions from internal and external customers.
- Gather data for the client documenting the overall system and how it works.
- Work with development staff on creating and implementing production schedules.
- Review and maintain updated user documentation as needed.
- Perform other duties as assigned.
- Support the organization's quality program(s).
- High School Graduate/GED.
- 4 years' experience with IBM Sterling B2Bi/PCM.
- 2 years' experience working out of a ticket queue with defined SLAs.
- Ability to maintain scheduled jobs in high data flow environment.
- Knowledge of file encryption software (PGP & GPG).
- Ability to work effectively in a high-change environment.
- Excellent oral and written communication skills, including presentation skills.
- PC literate, including Microsoft Office products.
- Analytical and interpretive skills.
- Strong organizational skills.
- Excellent interpersonal skills.
- Ability to create and complete comprehensive, accurate and constructive written reports.
- Ability to work in a team environment.
- Ability to meet or exceed Performance Competencies.
- Bachelor's degree from an accredited college or university.
- Four (4) years' with IBM Sterling B2Bi/PCM required. Two (2) years’ experience with Tidal TWA application experience.
- Two (2) years' AIX, Linux Server, and SFTP Server experience and two (2) years' experience in Unix scripting and maintaining scheduled services.
- Two (2) years customer service experience in claims management or insurance environment.
- 2 years’ experience with Tidal TWA.
- 2 years' experience with Progress Messageway.
- 2 years' experience UNIX/Linux administration/navigational knowledge.
- 2 years' experience UNIX SFTP and FTP server administration.
- 1 years' experience with SQL queries in Oracle and MS SQL.
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Seniority level
Associate -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Information Technology & Services
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