SmartIPlace

Sterling B2Bi Production Specialist (100% remote)

SmartIPlace United States

Position: Sterling B2Bi Production Specialist

Location: 100% remote

Visa: USC or GC

Interview: Video

Exp Level: 13+ years

Responsibilities

  

  •   To lead the flow of production system and process; to ensure production application and processes are executed as designed.   
  •   Research and resolve complex technical problems or data discrepancies reported by client.   
  •   Responsible for maintaining and upgrading corporate systems.   
  •   Act as client support by identifying and responding to technical and non-technical issues or questions from internal and external customers.   
  •   Gather data for the client documenting the overall system and how it works.   
  •   Work with development staff on creating and implementing production schedules.   
  •   Review and maintain updated user documentation as needed.   
  •   Perform other duties as assigned.   
  •   Support the organization's quality program(s).

Requirements

  

  •   High School Graduate/GED.   
  •   4 years' experience with IBM Sterling B2Bi/PCM.   
  •   2 years' experience working out of a ticket queue with defined SLAs.   
  •   Ability to maintain scheduled jobs in high data flow environment.   
  •   Knowledge of file encryption software (PGP & GPG).   
  •   Ability to work effectively in a high-change environment.   
  •   Excellent oral and written communication skills, including presentation skills.   
  •   PC literate, including Microsoft Office products.   
  •   Analytical and interpretive skills.   
  •   Strong organizational skills.   
  •   Excellent interpersonal skills.   
  •   Ability to create and complete comprehensive, accurate and constructive written reports.   
  •   Ability to work in a team environment.   
  •   Ability to meet or exceed Performance Competencies.

Preferred

  

  •   Bachelor's degree from an accredited college or university.   
  •   Four (4) years' with IBM Sterling B2Bi/PCM required. Two (2) years’ experience with Tidal TWA application experience.   
  •   Two (2) years' AIX, Linux Server, and SFTP Server experience and two (2) years' experience in Unix scripting and maintaining scheduled services.   
  •   Two (2) years customer service experience in claims management or insurance environment.   
  •   2 years’ experience with Tidal TWA.   
  •   2 years' experience with Progress Messageway.   
  •   2 years' experience UNIX/Linux administration/navigational knowledge.   
  •   2 years' experience UNIX SFTP and FTP server administration.   
  •   1 years' experience with SQL queries in Oracle and MS SQL.
  • Seniority level

    Associate
  • Employment type

    Full-time
  • Job function

    Management and Manufacturing
  • Industries

    Information Technology & Services

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