Studio Manager
Studio Manager
ACE | The Anneclaire Experience
Charleston, South Carolina Metropolitan Area
See who ACE | The Anneclaire Experience has hired for this role
About the Role:
The Studio Manager will be responsible for the oversight of ACE studio operations to ensure an exceptional member experience. This position will provide leadership and daily direction to Front Desk Associates as well day-to-day studio management, maintenance, scheduling and operational needs, and reports directly to the President.
About The Anneclaire Experience:
ACE is a heated, dance-based workout blending cardio, strength training, and dynamic stretching to deliver long, lean lines, a strong core, and improved flexibility. The comprehensive program connects your fitness goals, daily routine and holistic well being, bringing you closer to your highest potential.
About the Team:
We are a highly passionate, hardworking, self-starting, flexible team who lives and breathes our experience and business. We love it, we believe in it, we practice it, and we change the lives of our clients who practice alongside us. We offer you the opportunity to join a company whose values and culture are a top priority. Here, your impact will be felt immediately.
Core Values:
ACE is a space where people come to find community and feel welcome, no matter their level of fitness. Clients return because they feel seen, have fun, get a great sweat and have the opportunity to let go of whatever is holding them back, at least for one hour of the day.
Responsibilities:
- Create and maintain a welcoming atmosphere for all members, prospective members, and guests
- Oversee studio calendar and front desk staffing
- Ensure staff follows superior customer service guidelines while showing the ability to handle difficult situations independently
- Maintain cleanliness, maintenance, and safety of the studio by organizing and deploying cleaning duties, supply and vendor ordering management
- Develop, teach, and maintain process and procedures for studio (how to turn over classes, set up, break down etc.)
- Lead by example and maintain consistent accountability for direct reports by training, coaching, and ensuring adherence to ACE goals and values
- Provide clear and direct communication to Team Members, give feedback, and follow up on execution
- Report monthly on key studio KPIs; assist leadership in making data informed decisions about staffing, scheduling and studio offerings
Requirements:
- 1+ years of experience managing a fitness studio or similar facility
- Experience with Mariana Tek a plus
- Hardworking, enthusiastic, and energetic
- Willingness to work 1-2 Saturdays/month
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Employment type
Full-time
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