Parking Facilities Supervisor

The University of Maryland, Baltimore (UMB) Office of Parking and Transportation Services strives to provide students, faculty, staff, and visitors with the best possible parking and transportation experience. The Office of Parking and Transportation Services is currently seeking a Parking Facilities Supervisor to join their team.

BENEFITS (Exempt Regular)

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

Primary Duties

• Supervise team of Lead Parking Facilities Specialists. Approve scheduling of Ambassadors; develop schedule for Leads and submit overall schedule to Manager for final approval.
• Coordinate efforts to maintain and improve the operational systems, processes, and policies in support of Parking and Transportation Services (PTS) mission. Provide both technical and administrative support.
• Coordinate with Public Safety to maintain garage safety and compliance with parking regulations and policies.
• Prepare periodic reports, manage data collection for events, keep records on program activities, progress, status, or other special reports for management.
• Resolve concerns presented by Ambassadors, escalates any high-level concerns to leadership. Assist in brainstorming solutions.
• Inspect facilities on a routine basis to ensure that all facilities and systems are functioning and available for patron use.
• Coordinate UMB and parking related training for parking staff. Partner with campus departments in order to schedule.
• Enforce PTS parking policies and procedures. Identify opportunities for operational improvement.
• Provide coverage for Leads as necessary. Assist customers with on-site issues such as battery jumps. lockouts and flat tires.
• Performs other duties as assigned.
  
  

Minimum Qualifications

Education: Bachelor's degree.

Experience: Three (3) years of experience in operating corporate, commercial or university parking and transportation programs.

Supervisory Experience: Two (2) years of work coordination, training or direct supervision.

Certification/Licensure: N/A

Other: Related experience may substitute for education. Clery Act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements.

Knowledge, Skills, Abilities

Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

HIRING RANGE: $59,000 - $65,000 per year (Commensurate with education and experience)

UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu.

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. For more information, follow this link UMB Notice of Non-Discrimination.

Job

Reg or CII Exempt Staff

Full Time/Part Time

Full-Time

Shift

Day Job

Financial Disclosure

No

Organization

Auxiliary Services

Job Posting

Sep 6, 2024

Unposting Date

Sep 22, 2024, 10:59:00 PM