We are seeking a Support Engineer to join our team at Smart TechLink Solutions Inc. This is a contract position based in Salt Lake City, Utah, United States. As a Support Engineer, you will be responsible for providing technical support to our clients and ensuring their satisfaction. The ideal candidate has 1 to 3 years of experience in a support role and possesses excellent problem-solving and communication skills.
Required Skills
Linux, Scripting (any of Shell / Perl / Python), SQL - are must to have.
Any support experience, incident management is desirable.
Java, DevOps is a plus but not mandatory.
Qualifications And Skills
1-3 years of experience in a support role
Solid knowledge of computer hardware and software systems
Excellent problem-solving and troubleshooting skills
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Attention to detail and strong organizational skills
Ability to prioritize and manage multiple tasks
Familiarity with ITIL or other IT service management frameworks is a plus
Seniority level
Executive
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
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