As the IT Systems Administrator Manager, you are also responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical enterprise systems. Serve as a technical expert in the area of system administration for complex operating systems. Recommend the redesign and configuration of operating systems and system applications. Investigates and analyzes feasibility of system requirements and develops system specifications. Identifies methods, solutions, and deliver project leadership and management in order to provide the highest levels of service and reliability to the organization.
You are responsible for guiding a team of employees to ensure project timelines and service levels align with company goals and objectives. This includes leadership, providing technical oversight for complex systems and day to day support requests, monitoring team performance via metrics, and communicating to management overall team progress.
Position Location:
This is a remote-based position within the Continental US.
Our Company
Founded in 1926, Maxor is a leading, independent pharmacy solutions platform that improves prescription drug affordability and outcomes. Over time, Maxor has built a unique and complementary suite of services and technology offerings that deliver clinical, financial and strategic value to patients, payors and providers across the pharmacy supply chain. Maxor has a proud heritage of growth and innovation earned over the decades. Amarillo, Texas is the legacy headquarters for Maxor, but our talent base is national. We operate pharmacies and other business operation sites across the United States with more than 1200 employees working from 42 states.
Why Maxor?
Pharmacies are essential to healthcare, with nearly 90% of the US population living within 5 miles of one and seeing their pharmacist an average of 12 times a year. Providing a positive patient experience is crucial to ensuring patients adhere to their therapies.
At Maxor, we recognize that our employees are our most valuable assets and we actively seek and retain talented professionals who are mission-driven to improve healthcare outcomes for patients.
Our employees are also essential to their own well-being, finding fulfillment in meaningful work, competitive compensation, diverse and inclusive teams, and limitless career possibilities. With a almost a century of pharmacy experience, we offer the stability of a Fortune 500 company and the energy and innovation of a startup. Our expertise and technology support the entire pharmacy ecosystem, but our impact goes beyond pharmacy services. We enable pharmacy care.
Responsibilities
Create an inspiring and collaborative team environment with a culture of open communication;
Set and communicate clear team goals;
Delegate tasks and set deadlines;
Oversee day-to-day operations;
Monitor team performance and report on metrics;
Motivate team members;
Discover training needs, provide coaching and be a champion for career growth;
Administer all aspects of a virtualized Microsoft and Linux server enterprise class data center;
Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability;
Trains technical staff in how to use new software and hardware developed and/or acquired;
Detect, analyze and resolve system issues associated with server hardware, operating systems and applications software;
Ensure system changes are implemented correctly for all affected servers and personal computers and troubleshoot associated issues;
Routinely monitor system performance;
Perform system backups and recovery;
Install, maintain and troubleshoot VMware including vCenter, vSphere Replication, and Site Recovery Manager;
Establishes guidelines and methods for the installation and management of host computer operating systems, disk arrays, networking, tape libraries and other components;
Install, maintain and troubleshoot Active Directory, GPOs, DNS, DHCP, and IIS;
Administer company-wide storage systems;
Install, maintain and troubleshoot Storage Area Networks;
Ensure disk I/O performance and capacity planning;
Administer telecommunication systems as needed;
Administer systems supporting telecommunication software;
Develop and maintain system documentation to track system and server administration;
Provide customer support, including analyzing and resolving user problems;
Conduct user training for various Information Technology systems;
Periodically review Information Technology systems and recommend improvements;
Evaluate purchasing options and make recommendations regarding appropriate IT products and the most cost effective pricing;
Ensure maintenance and security of server computing environment;
Meet performance standards and expectations
Qualifications
Education:
Bachelor’s degree in Computer Information Systems, Computer Science Business Management, or similar discipline from an accredited college or university.
Experience:
10+ years’ experience with all components of a distributed virtualized enterprise-class data center environment.
Knowledge, Skills, and Abilities:
Ability to think and act strategically and proactively.
Ability to meet deadlines and manage timelines.
Ability to work independently.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of personnel.
Advanced knowledge and expertise on a range of computer and networking software and hardware systems and related technologies.
Ability to install, configure, and maintain personal computers, servers, networks, and all related hardware and software.
Ability to troubleshoot and resolve complex technical issues.
Ability to analyze and assess server/network architecture requirements and determine optimum cost effective solutions.
Ability to communicate technical information to non-technical personnel.
Computer/network capacity planning skills.
Proven working experience in installing, configuring and troubleshooting Windows/Linux data center based environments.
Solid experience in the administration and performance tuning of application stacks.
Significant experience with operating system virtualization.
Experience with monitoring systems.
Ability to mentor other team members.
Ability to architect, design, and implement complex data center systems and applications.
WE OFFER
At Maxor, we foster a diverse and progressive culture that promotes a work-from-home model and a "dress-for-your-day" approach to work attire. Our team-oriented environment encourages collaboration and innovation. We offer highly competitive compensation and comprehensive health benefits including:
Comprehensive mental health and wellbeing resources
Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
Company-paid basic life/AD&D, short-term and long-term disability insurance
Rx, dental, vision, other voluntary benefits, and FSA