Technical Solution Manager

ABOUT SMOORE:

SMOORE is a global leader in offering vaping technology solutions, with advanced R&D technology, strong manufacturing capacity, wide-spectrum product portfolio and diverse customer base.

RESPONSIBILITIES AND DUTIES:

• Collaborate closely with the sales team to understand customer requirements and objectives in the vaping industry.

• Conduct product presentations, demonstrations, and technical discussions with potential clients in the vaping and cannabis industry.

• Analyze customer needs and propose customized solutions that meet their specific requirements, highlighting the features and benefits of our vaping products, including e-cigarettes.

• Develop and deliver high-quality technical proposals, product documentation, and presentations that effectively communicate the value proposition of our vaping solutions.

• Provide technical guidance and support to assist customers in evaluating and integrating our vaping products.

• Coordinate with internal teams to ensure the successful implementation and deployment of our vaping solutions.

• Stay up-to-date with industry trends, emerging technologies, and regulatory requirements within the vaping and cannabis industry.

• Travel to customer sites as required for on-site presentations and meetings.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Bachelor’s degree in Engineering or a related field (or relevant coursework completed). 2Y+ working experience in vaping/cannabis industry is a plus.

• Strong technical aptitude and a passion for learning and acquiring new skills.

• Excellent communication and presentation skills, with the ability to convey technical concepts to both technical and non-technical audiences within the vaping and cannabis industry.

• Strong problem-solving skills and the ability to provide innovative solutions to address customer needs.

• Self-motivated and able to work independently as well as in a collaborative team.