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We are looking for an experienced Technical Writer to assist our client in developing a comprehensive policies and procedures manual to document and enhance the organization’s key functions. The successful candidate will be adept at collaborating with different departments to collect, transcribe, and structure their policies and procedures. The ideal candidate will have prior experience working with public utility type of companies with the ability to understand their business and produce clear, visually engaging documentation.
This is a fantastic opportunity to contribute to an important public sector project. If you possess the necessary skills and are ready to take on this challenge, we invite you to apply and be a part of this impactful initiative.
Qualifications/Requirements
Bachelor’s degree in Business, Communications or a related field
At least 5 years of experience in mapping policies and procedures
Demonstrated ability to develop flowcharts, create graphics, and compile policies and procedures into structured manuals
Proven skill in documenting complex information in a logical and organized manner
Excellent verbal and written communication skills, with the ability to interact effectively with diverse teams and stakeholders
Previous experience within a government agency or in a highly regulated public utilities sector is strongly preferred
Duties/Responsibilities
Collaborate with multiple business units to document their policies and procedures
Create detailed and accurate records of processes
Develop flowcharts and other visual aids to represent policies and procedures in a logical and user-friendly sequence
Assemble and finalize the policies and procedures manuals, integrating graphics and text
Revise and update documentation based on feedback from staff to ensure accuracy and clarity
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Software Development
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