*Telephonic Interpreters
*Telephonic Interpreters
Language Services Associates
United States
See who Language Services Associates has hired for this role
As a member of LSA’s network of Independently Contracted Interpreters in the Interpreting by Telephone (IBT) division, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities
- Provide effective telephonic remote interpreting
- Answer inbound calls in a timely manner
- Provide superior customer service
- Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
- Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
- Complete training(s) and participate in ongoing Quality Assurance monitoring
- Full fluency in both English and the target language
- Technology proficient (web-based platforms, email, Microsoft Word)
- Landline phone access for sound quality
- An interpreting space that is quiet, secure, and free from outside noises
- 2+ years of professional interpreting experience preferred
- Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
- Proof of 40+ hour medical interpreting training preferred (ex: Bridging The Gap, Cross-Cultural, etc.)
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Translation and Localization
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