Tata Consultancy Services

Telephony/Connectivity Triage Engineer

Tata Consultancy Services Mountain View, CA
Tata Consultancy Services

Telephony/Connectivity Triage Engineer

Tata Consultancy Services Mountain View, CA
2 weeks ago
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Job Title

Telephony/Connectivity Triage Engineer

Relevant Experience

 (in Yrs)

5+ years

Must Have Technical/Functional Skills

  • Android telephony log analysis i.e Voice/VoLTE, data, SMS/MMS log analysis
  • Understanding of Modem layer i.e. L1, L2, L3, RLP, RRC, NAS
  • Basic call processing using modem logs.
  • Automation tools dev. Experience in Python
  • Understanding of Android/iPhone OS and features
  • Android/iOS OS/Build Testing experience

Experience Required

 Education and Qualifications

  • B.S in Computer Engineering, Electrical Engineering, or equivalent experience
  • 5+ years hands-on experience in bug analysis and triaging
  • Excellent communication and coordination skills

Roles & Responsibilities

 Job Description:

The role is to support the team with triaging the bugs coming in from the users which involves log analysis, building automation scripts.

General Responsibilities

  • Android telephony log analysis i.e Voice/VoLTE, data, SMS/MMS log analysis
  • Understanding of Modem layer i.e. L1, L2, L3, RLP, RRC, NAS
  • Basic call processing using modem logs.
  • Automation tools dev. Experience in Python

Generic Managerial Skills

Good written and verbal communication skills

Education

Bachelor’s

  • Seniority level

    Mid-Senior level

  • Employment type

    Full-time

  • Job function

    Engineering and Information Technology

  • Industries

    IT Services and IT Consulting

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