PURPOSE: Provide a variety of service functions and good quality member service to the members of the Credit Union
Responsibilities And Duties
Process various member transactions – deposits, withdrawals, loan and credit card cash advances, loan & credit card payments, money orders, cashier checks, corporate checks, crossing selling other products, update members accounts, handle members problems & complaints, wire transfers, complete payroll deduction forms, direct deposits forms
Access safe deposit boxes when applicable
Handle and maintain security of large amounts of cash
Communicate with all back-office departments for assistance and member requests
Open and close various types of accounts, certificates, etc.
Create/order ATM/Debit cards for members
Process stop payments, print statements and histories for members.
Remote Capture checks
Balance cash drawer daily
Assist with night deposits and ATM deposits
Other duties in the branch may include counting cash delivery, balancing ATM, filing, keeping teller area and branch clean and organized, help with “end of day” duties, stocking lobby with supplies
Education And Experience
High School diploma or equivalent
Previous cash handling/customer service experience
Completion of Credit Union internal training
Skilled in use of Episys & Synapsys once training is completed
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Banking
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