Tier II Network Technician

A&M Technologies has an opening for a Tier II Network Technician to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.

The job duties of the Tier II Network Technician are as follows:

• The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices
• Respond to and resolve incident tickets
• Draft and implement standard network change requests
• Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment)
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process)
• Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP)
• Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs)
• Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS
• Familiar (doesn’t need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Visio, ServiceNow, and Confluence
  
  

Requirements

TS SCI CI Poly

The candidate must have 10 years of experience that can be a combination of work history and education. This equates to a doctorate and 3 years, a master’s and 4 years, a bachelor’s and 6 years, an associates and 8 years or a HS diploma and 10 years. Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2.

Additional required qualifications include:

• Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model
• Working knowledge of basic routing fundamentals
• Ability to travel 25 percent of the time
  
  

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