UI/UX Designer III

Job Title: UI/UX Designer III

Job ID: EBAYJP00021329

Work Location: Remote – US

Time zone: EST Preferred

Job Description:

Day to Day Responsibilities of this Position and Description of Project:

Job Summary

The User Experience Research, Strategy & Design Team is a dynamic team of mixed method UX Research and Data Strategists, multi-disciplined UX Designers and Copywriters. We proactively uphold our mission to promote a culture of design thinking that results in useful, scalable, engaging and TCGplayer brand-worthy products. We champion a human-centered approach to product design, and advocate for our users as we build alongside product and technology teammates.

We are looking for a highly collaborative and motivated Senior User Experience Designer to work within our Product Design Team. You'll join a cross-functional group working on key TCGplayer's initiatives – Financial Tools, Fees, Payments, and Processing – intersecting customer needs with our business goals and delivering experiences and features that improve quality of life for our buyers, sellers.

Together, you'll look critically at how our product experiences fit into business goals while also delighting our users. You'll have the opportunity to show your diverse UX background throughout the entire product design process. You will perform agile UX design and usability testing, lead workshops to help teams get to successful solutions, and see products through to delivery. The ideal candidate is enthusiastic about beautiful, user-centered design that is heavily rooted in quantitative data and qualitative insights, and experienced in leading design initiatives across the entire product lifecycle within a cross-functional team.

Essential Functions

• Rapidly prototype, build and ideate on designs informed by user needs, data, business objectives and technical capabilities; resulting in scalable experiences that can be adopted by multiple groups and span across multiple channels of the business.
• Design core products related to finance and payments that support sellers and internal customers, execute UX strategies that deliver high quality product experiences that meet the needs and exceed the expectations of our internal and external customers.
• Collaborate within a multidisciplinary team, working closely with engineering, product and business partners to find solutions that meet the needs of both the business and customers.
• Create solutions with the appropriate level of detail and fidelity for every UX phase of the product development life cycle, actively scaling design assets from simple sketches, design concepts, high-fidelity wireframes, clickable prototypes and final annotated design deliverables.
• Design for accessibility standards and help to maintain standardized design language systems.
• Work closely with UX Researchers/Strategists on testing protocol, collection and synthesis of customer insights to ensure UX solutions are aligned to customer expectations.
• Help create new design processes to improve the quality of products delivered while increasing the speed of delivery.
• Competency (Knowledge, Skills and Abilities)
• Subject matter expertise in payments, billing, and/or financial products.
• Experience designing world-class billing and payment experiences in an ecommerce and online marketplace context.
• Great usability and interaction design skills for both internal and external products across web and mobile platforms.
• Strong workflow analysis, process analysis, and system design skills for complex products.
• Mastery of working within an agile environment and a multidisciplinary team, including: your fellow designers, product managers, software engineers, front end engineers and stakeholders.
• Excellent interpersonal and communication skills.
• Mastery of standard interactive design tools like Figma and the Adobe Creative Suite.
• Extensive experience in creating end-to-end design solutions.
• Understanding of HTML, CSS and frontend frameworks like Vue.
• Extensive experience conducting agile user research, with a focus on usability testing and solution mapping for applications, software and websites.
• Experience leveraging AB testing tools and analyzing user feedback and activity, and the ability to use that data to enhance the user experience.
• Extensive experience developing seamless, unified designs that span across multiple channels of a business and are accessible to a variety of users from many devices and platforms.
  
  

Required Qualifications

• A Bachelor's Degree in a relevant field of study, or a combination of education and experience.
• 7+ years of related experience designing at tech companies or digital agencies.
• Able to successfully manage all aspects of a project from start to finish.
• Proven experience leading full life cycle design projects, from design strategy through execution and market introduction.
• A portfolio or samples of work demonstrating your process for creating user-centered and business impactful design solutions.
• A collaboration and team-focused work approach.
  
  

Preferred Qualifications

• BA/BS Degree in a design-related field.
• Strong ecommerce background focusing on seller tools and services
• Experience with tax and compliance considerations within ecommerce
  
  

Physical Demands

The role involves the following physical demands on a regular basis:

• Mobility to work in a standard office setting and use standard office equipment, including a computer.
• Sitting or standing for an extended period of time, up to eight hours per day.
• Ability to use vision to read computer screen and read printed materials.
• Frequently required to stand, talk and/or hear.