Job Description: User Research Assistant
WB Games is looking for a detail-oriented User Research Assistant with an intense passion for gaming and conducting research using both qualitative and quantitative methods. As a User Research Assistant, you will moderate groups (4 - 20 participants) through test sessions on various gaming platforms. During this 9-month contract, you will observe participant behavior and communicate that information to the research team. You will receive training in many necessary skills; however, knowledge of research practices with people is critical.
Responsibilities
WB Games is looking for a detail-oriented User Research Assistant with an intense passion for gaming and conducting research using both qualitative and quantitative methods. As a User Research Assistant, you will moderate groups (4 - 20 participants) through test sessions on various gaming platforms. During this 9-month contract, you will observe participant behavior and communicate that information to the research team. You will receive training in many necessary skills; however, knowledge of research practices with people is critical.
Responsibilities
- Assist lead researchers in all tasks, including preparing and executing research studies.
- Ensure smooth operation of studies, such as recruiting research participants, setting up the lab, troubleshooting hardware and software, and executing the study.
- Moderate each playtest in a non-biased manner .
- Regularly submit notes/observations for each test.
- Assist the operations lead in maintaining the research participant database and inventory of gratuities (games and gift cards).
- Possibly support special projects, such as qualitative data entry and analysis, presentations to stakeholders, recruiting events, game teardowns, basic statistical analysis, telemetry integration, visual dashboards/graphs creation, etc.
- Education:
- Pursuing or completed a relevant college degree (e.g., social sciences, human-computer interaction [HCI], human factors, or related field). Graduate degrees preferred.
- Essential knowledge or skills:
- Comfortable speaking authoritatively in front of groups.
- Experience moderating large groups effectively without supervision
- Excellent organizational and communication skills.
- Comfortable with Microsoft Office Software (Excel, Word, Outlook).
- Able to adapt and quickly learn when faced with a large variety of problems.
- Genuinely enjoy gaming in all forms!
- Preferred knowledge and skills:
- Knowledge of research design in qualitative, quantitative, or mixed-methods research.
- Basic proficiency with statistical tests and scripting languages, such as R or similar.
- Familiarity with data visualization tools like Looker or similar.
- Understanding of game design theory and the development process for video games. Candidates will be given an assignment as part of the interview process.
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Seniority level
Entry level -
Employment type
Contract -
Job function
Research, Analyst, and Information Technology -
Industries
IT Services and IT Consulting
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