UX Writer - Retail Employee App

This is a 6-month, remote contract requiring occasional onsite visits in Cupertino, CA.

As UX Writers, we love words and language and have strong feelings about style, grammar, tone, and voice. Our passion for language is only matched by our passion for creating great user experiences. We are advocates for clear, concise UI and champion writing and design that supports both the content and the user.

The Retail Employee Apps team works closely with product, localization, engineering, and field engagement teams to ensure that the design intent is maintained throughout the development phase. We use research, usability testing, and analytics data to inform design solutions and ensure that they meet the needs of users around the world. We take ownership of not just our own results, but the overall quality of the entire experience.

Responsibilities

• You will craft comprehensive documentation, including copy docs and style guides
• You will collaborate with designers, product managers, operations specialists, and engineers to distill insights and requirements into simple, intuitive interfaces
• You will use your judgment and discretion to think in unexpected ways and solve complex problems creatively and effectively
• You will develop clear, concise copy for VoiceOver so that Retail employee apps and features are accessible to all users, including those who cannot see the screen
• You will refine and update deliverables based on feedback from users, cross-functional team members, and senior partners
• You will work with localization partners to continually improve the translation process and ensure that all copy is accurate and relevant in every Apple store
• You will share designs with a wide audience to gather feedback and reach a consensus
  
  

Qualifications

• 5+ years of proven experience as a UX Writer, Content Designer, or similar role
• A deep understanding of UX and how copy and design support each other
• Experience contributing to and following a style guide
• Ability to thrive in a team environment and be motivated by feedback from designers and cross-functional partners
• Highly organized with a strong attention to detail and a track record of delivering solid work in a fast-paced environment
• Passionate about crafting copy that is inclusive, accessible, and can be successfully translated for high-quality global executions
• Excellent written and verbal communication skills and ability to expertly present work to team members
  
  

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

sammy.realon@jobalert.creativecircle.com

• Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : MH14-1811668 -- in the email subject line for your application to be considered.***
  
  

Sammy Realon - Senior Recruiter, National Delivery

Applicants must be authorized to work in the U.S.

Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.