Vice President Human Resources

SMART START, LLC.

Vice President, Human Resources

(Direct report to CEO of a private equity owned company)

Conveniently located in the Dallas suburb of Grapevine, Texas, Smart Start is setting the standard in Alcohol Monitoring Technology®. Its Ignition Interlock Devices (IIDs), commonly known as car breathalyzers for DUI offenders, prevent an installed vehicle from starting if the driver is under the influence of alcohol. In addition, its Portable Alcohol Monitoring (PAM) devices are used when an individual does not have a vehicle and is required to have their alcohol consumption monitored. Smart Start supports their clients, monitoring authorities, and influencers through a centralized, 24/7/365, bilingual Customer Care Center. In addition, Smart Start has over 100 company-owned installation and service locations, 1000s of independently owned installation and service locations, and a network of franchise and independent distributors.

Smart Start is a portfolio company of Apollo Global Management’s Impact Investing Platform. The Apollo Impact Mission strategy platform (“AIM”) pursues private equity opportunities that seek to generate positive, measurable social and/or environmental impact at scale while delivering attractive risk-adjusted returns. We adhere to a rigorous impact investment strategy that targets investments centered around two critical objectives – helping people and healing the planet.

Key Smart Start, Inc facts:

• Operates both corporate and franchise locations in 46 states throughout the USA
• Certified in 46 states & 18 countries (Canada, Australia, Sweden, Norway, etc)
• Sole provider of IID services in 5 Canadian Provinces
• +2,000 installation/service locations worldwide
• +1,000 employees globally: ~800 in the USA (+80% in Texas) and ~200 in Canada, Australia and Europe
• The VP, HR will be based at Smart Start's headquarters in Grapevine (Dallas), Texas.
• Portfolio company of Apollo Global Management’s Impact Private Equity Fund

VICE PRESIDENT, HUMAN RESOURCE (VP, HR)

Smart Start is seeking a skilled VP, HR who will lead the human resource function at a strategic level in partnership with the Executive Leadership Team and the Board of Directors. The VP, HR must be a proven strategic thinker with a hands-on execution style, skilled in elevating the function’s prowess across the organization. The VP, HR will drive transformation to create a new standard of sophistication in the employee infrastructure. Developing systems and processes that support and grow the human capital function’s business influence and effectiveness is a vital component of the role.

The VP, HR will report to the CEO and will collaborate with the Board of Directors and the leadership team to further propel the company’s profitable growth and value creation. The VP, HR will participate in strategic enterprise discussions while leading human capital development, performance management, recruitment, training, compliance, strategy and planning activities for the HR function. The VP, HR will drive the efforts to design and deliver best practice talent management (talent acquisition, development, performance management, succession planning, etc.) initiatives that improve performance, accountability, engagement, and investment in the company’s people. Experience in developing strong talent pipelines, creating a deep succession bench at key levels across the organization, and partnering with various layers of management is fundamental to the role’s success.

KEY RESPONSIBILITIES

Cultural Transformation:

• Work with the executive team to enhance the company culture focused on accountability, performance, and engagement.
• Build organization agility and change management capability.
• Assess and catalyze actions to drive competitiveness, speed, and collaboration.
• Contemporize the company’s values and embed at all levels in the organization.

Employee Relations:

• Act as a trusted advisor to employees and managers, CEO, senior leadership, providing guidance on HR policies and procedures.
• Manage employee relations issues, including conflict resolution and performance improvement plans.
• Promote an inclusive workplace culture.
• Foster a culture of trust, collaboration, accountability, and transparency by creating an open-door culture.
• Be the “Go-To” subject matter expert for the company; always visible and engaging throughout the organization.
• Manage private equity shareholders’ interests.

Performance Management:

• Oversee the performance appraisal process, including goal setting and feedback.
• Provide coaching and support to managers in managing employee performance and career progression.
• Ensure fair and consistent performance evaluations that are easy to create and comprehend.
• Assist the CEO in the development and execution of the annual cash bonus plan for eligible employees.
• Assist the CEO in building a high performing executive team (total 11 leaders) and senior leadership team (total approximately 25-30 leaders).

Recruitment and Retention:

• Improve and manage the company’s recruitment process to ensure the company is attracting the best talent in the marketplace.
• Lead employer brand initiatives.
• Forecast quarterly and annual hiring needs for the company by collaborating with hiring managers.
• Develop and implement a candidate sourcing and interview process that aligns with position requirements and company objectives.
• Administer and manage the company’s applicant tracking system.
• Create onboarding programs and processes for new hires.
• Drive retention especially (but not exclusively) in the hourly employee base.

HR Strategy and Planning:

• Collaborate with senior leadership to develop and execute HR strategies that support business objectives.
• Create and implement HR programs and policies and ensure they are adhered to across the organization.
• Provide senior leadership with timely and frequent updates on key initiatives, successes, and roadblocks/setbacks.
• Monitor HR metrics and provide insights to drive data-driven decisions.

Training and Development:

• Identify training needs and develop training programs to enhance employee skills and knowledge.
• Foster a culture of continuous learning and development within the organization.

HR Compliance:

• Ensure HR strategies, plans, and programs are in accordance with both domestic and international employment laws and regulations.
• Conduct regular audits to ensure HR processes are compliant.
• Maintain company’s HRIS systems to ensure HR records and documentation are complete and accurate.

QUALIFICATIONS

• Bachelor’s degree in Human Resource Management (similar) or Business Administration.
• Advanced certification (SPHR) and a Master’s degree is highly preferred.
• 15+ years of progressive HR experience with at least 8-10 in a leadership role for an organization with an international presence.
• Experience leading the HR function for a PE backed organization preferred.
• Must have a deep understanding of all aspects of the HR function.
• Knowledgeable and experienced in administering HRIS and applicant tracking systems.
• Thrives in a fast-paced, -deadline driven environment. Background of driving results with a sense of urgency.
• Engaging personality with the ability to inspire, guide, and coach others.
• Profound prioritization and organizational skills
• Team Player: knows and appreciates the needs and priorities of others, goes the extra mile for the company.
• Outstanding written and verbal communication skills (clear, effective, and professional); both professional and personable.
• Effective presentation skills; experience presenting to senior leadership, BOD, and investors.
• Unquestionable personal and business integrity that will command respect and credibility both inside and outside the company.
• Seasoned business judgment, board-level stature and a passion for increasing shareholder value and improving processes across the enterprise.
• High intellectual horsepower. A quick study with intellectual curiosity and healthy skepticism.
• Robust communication skills. The ability to convey a message that is clear and concise, linking business issues, financial results, and strategy