Vice President of Clinical Services

Overview

Are you a seasoned clinical leader and want to join a leadership team that operates with integrity? Would you like to join an established, innovative organization that utilizes strengths of its team and focuses on quality? If so, Presbyterian Homes & Services (PHS) is seeking a passionate leader to join their leadership team as the VP of Clinical Services.

Since its beginnings in 1946, PHS is one of the largest leading non-profit senior living providers in the country. With over 7,000 employees and 50 senior living communities in Wisconsin, Minnesota, and Iowa, PHS serves over 27,000 adults throughout the continuum of care. Christian Ministry is at the heart of PHS and forms the cornerstone of the organization’s identity. Their mission is to honor God by enriching the lives and touching the hearts of older adults.

The new VP of Clinical Services’ purpose is to “create smiles in the eyes of people we serve” by fulfilling Presbyterian Homes’ mission, purpose, motto, commitment to service, promise, and practices. This position is a key member of PHS leadership/management team, responsible for acknowledging the Christian purposes of PHS, reinforcing the Christian heritage, and establishing a culture of caring consistent with the teachings of Jesus Christ.

Responsibilities

• Manage and oversee clinical service delivery for designated programs.
• Manage the implementation of clinical processes including assessment, planning, implementation, and evaluation based upon regulations and established best practices in conjunction with leadership team, establish clinical policies and procedures, and protocol regarding the provision of the clinical or program services.
• Develop new systems and standardization of clinical policies, procedures and practices across the organization that integrate population health philosophies and are consistent with regulations and established clinical best practices. Use the quality management process to evaluate clinical operations.
• Identify the needs of the Clinical Services in the organization. Assure an effective communication and problem-solving process is in place to optimize the flow of information between site and PHS Management & Services. Assure collaboration to achieve desired organizational outcomes and site goals.
• Set and monitor performance/outcome standards for all areas of the clinical functions across the continuum, including staffing standards, policies, procedures, and forms
  
  
  

Qualifications

• Bachelor’s degree in Nursing, Business Administration, Healthcare Administration or related field; Masters preferred
• Registered Nurse in the states PHS provides clinical services.
• Two to five (2 - 5) years leadership experience in nursing.
• Preferred Experience:
• Seven (7+) years of progressive management responsibilities within healthcare leadership, preferably within an acute care, or post-acute setting.
• Three (3+) years of clinical management role with responsibility for multiple facilities/communities supporting assisted living and care center environments.
• Nursing experience in long-term and/or acute care settings Extensive knowledge in regulatory requirements and nursing practices in the continuum of care PHS supports
• Extensive experience facilitating and managing challenging situations, including conflict resolution and demonstration of outstanding interpersonal skills
• Experience in facilitating high-level multidisciplinary group decisions
• Excellent leadership, team building and coaching skills; Ability to manage multiple projects and direct reports in multiple locations.
• Strong public relations skills for dealing with physicians, agencies, surveyors, etc.
• Demonstrated analytical and problem-solving skills are required. Ability to read, analyze and write reports.
• Excellent interpersonal, communication, and organizational skills; Excellent written, interpersonal, and communication skills; adaptability, flexibility, and creativity.
• Proficiency with Microsoft Office and other common computer programs.
• Ability to travel in the states where we have locations (currently MN, WI, IA and WA)
• Ability to travel to PHS sites and work a flexible schedule to support site and organizational needs.
• Demonstrated ability to read, write, speak, and understand the English language to communicate with all customers.
• Demonstrated compatibility with PHS’ mission and operating philosophies.
  
  

About PHS

Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a non-profit, faith-based organization providing a broad array of high quality housing choices, care and service options for older adults. Over 7,000 employees serve 27,000 older adults through 50 PHS-affiliated senior living communities in Minnesota, Wisconsin and Iowa, and through Optage® home and community services. PHS is also co-owner of Genevive, a progressive model of primary care, care navigation and value-based services for over 5,300 older adults in Minnesota. Established in 1955, PHS has earned the reputation as an innovative leader concerned with promoting independence, vitality and well-being for those they serve.

We believe employees are the most important resource in our ministry and we are committed to an environment where employees are valued and empowered to make a difference. With a strong commitment to grow our employees from within, the development opportunities with us are virtually unlimited. We offer competitive wages, opportunities for advancement, ongoing training, and incredible benefits like education assistance and nursing loan forgiveness.

If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and join our team.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.